Suthan Raj
Dubai,UAE
Summary
Professional in operations with hands-on experience of the industrial FM -Soft services sector. Have 14 years of progressive experience managing Operations, warehouses, stores, housekeeping/laundry services, catering services, accommodation and Logistics in the hospitality and facilities management sector, providing an effective solution and in-depth knowledge in effectively utilizing resources, improving processes, and lowering costs. Highly competent at developing plans for execution and in doing follow-ups until the goal is reached. effectively able to educate and direct staff members on their job requirements.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work history
Logistics In -charge / Soft service Incharge
Binghatti Holdings, Masaken Luxury Services
Dubai
12.2023 - Current
- Oversee and manage all logistics operations for a large facility, including inventory management, transportation, and distribution.
- Develop and implement logistics strategies to optimize supply chain efficiency and reduce operational costs.
- Coordinate with vendors, suppliers, and internal teams to ensure timely delivery of materials and equipment.
- Monitor and analyze logistics performance metrics, identifying areas for improvement and implementing corrective actions.
- Manage a team of logistics coordinators, providing training, guidance, and performance evaluations.
- Ensure compliance with safety regulations and industry standards in all logistics activities.
- satisfaction.
- Recruit, train, and supervise a team of service staff, ensuring adherence to company standards and procedures.
- Monitor service performance through regular audits and inspections, addressing any issues promptly.
- Collaborate with clients to understand their requirements and tailor services accordingly.
- Ensure compliance with health and safety regulations and industry standards.
Logistics In-Charge
RR Facilities Management SP L.L.C
Abu Dhabi
07.2022 - 11.2023
- Streamlined supply chain processes to enhance efficiency, developed logistics strategies to ensure customer satisfaction, and conducted risk assessments with contingency plans for disruptions.
- Monitored key performance indicators to drive operational excellence and negotiated volume discounts with vendors for cost savings. Allocated rooms and flats based on occupancy needs, responded quickly to customer concerns, and delivered professional service.
- Oversaw inventory and stock management for continuity and coordinated staff training to enhance competencies and service standards.
Logistics In-Charge
Al Sidra Middle East Facilities Management L.L.C
Abu Dhabi
03.2020 - 07.2022
- Responsible for fleet management, P&L for transportation and accommodation, scheduling, leading the operational team, hiring and training employees, ensuring compliance, and evaluating budgets and expenditures.
- Coordinated transport schedules for improved delivery efficiency, achieved higher warehouse productivity through staff training, and planned logistics routes to optimize fuel consumption.
- Implemented cost-saving measures by negotiating with suppliers and maintained compliance with transportation regulations and safety standards.
- Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
Logistics In-charge
Bin Butti International Holdings L.L.C
Abu Dhabi
06.2017 - 02.2020
- Coordinate logistics with other departments, plan and monitor deliveries, manage P&L for transportation and accommodation, and ensure scheduling adaptability.
Operation Coordinator for FM Hospitality
Transguard group L.L.C
dubai
10.2014 - 05.2017
- Assist managers in daily operations to meet goals, ensure compliance, build customer relationships, evaluate performance, provide improvement plans, guide teams to achieve targets, resolve issues, and maintain accurate documents.
Accommodation cleaning supervisor
Transguard group L.L.C
Dubai
04.2013 - 09.2014
Housekeeping Coordinator
One @ Only The Palm (Palm Jumeriah Island) Dubai
Dubai
12.2010 - 03.2013
Education
Bachelor of Science Hospitality - Dual Mode
Tamil Nadu Open University
Chennai/India 06.2005 - 05.2008
Diploma in Hotel Management Catering Technology - Hospitality
Annai Fatima Hotel Catering Administration
Madurai/India 06.2005 - 05.2008
HSC - Economics
Punitha Arulappar Higher secondary school
Tirunelveli / India 06.2004 - 05.2005
Skills
- Supply Chain Management
- Inventory Control
- Transportation Management
- Vendor Relations
- Process Improvement
- Team Leadership
- Strategic Planning
- Data Analysis
- Cost Reduction
- Compliance and Safety
- Yellow belt six sigma
- First aid
- Firefighting and Fire prevention
- Telephone etiquettes
- Customer care
- Empowerment
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Working knowledge of ORACLE, ERP Dynamics, OPERA Hotel Management installed System
Languages
Tamil
Native
English
Fluent
Hindi
Fluent
Malayalam
Native
Timeline
Logistics In -charge / Soft service Incharge
Binghatti Holdings, Masaken Luxury Services
12.2023 - Current
Logistics In-Charge
RR Facilities Management SP L.L.C
07.2022 - 11.2023
Logistics In-Charge
Al Sidra Middle East Facilities Management L.L.C
03.2020 - 07.2022
Logistics In-charge
Bin Butti International Holdings L.L.C
06.2017 - 02.2020
Operation Coordinator for FM Hospitality
Transguard group L.L.C
10.2014 - 05.2017
Accommodation cleaning supervisor
Transguard group L.L.C
04.2013 - 09.2014
Housekeeping Coordinator
One @ Only The Palm (Palm Jumeriah Island) Dubai
12.2010 - 03.2013
Bachelor of Science Hospitality - Dual Mode
Tamil Nadu Open University
06.2005 - 05.2008
Diploma in Hotel Management Catering Technology - Hospitality
Annai Fatima Hotel Catering Administration
06.2005 - 05.2008
HSC - Economics
Punitha Arulappar Higher secondary school
06.2004 - 05.2005
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