

Results driven Operations and Resource Planning Professional with 5+ years of experience in workforce management, resource planning, manpower deployment, scheduling, and operations coordination. Proven ability to optimize resource utilization, manage escalations, lead teams, and ensure SLA compliance in fast paced environments. Skilled in Oracle, Kronos, Ultramain, Microsoft Office, data reporting, stakeholder management, and operational excellence. Strong communicator with a track record of improving efficiency, delivering results, and supporting organizational growth.