Swathi Bhattad

Work History

Self employed

Mumbai , Maharashtra

09.2019 - Current

Managed inventory and customers solely and improved customer satisfaction by overall beauty service to 4-8 people day.
Considering Home visits for Ladies with babies and others who cannot manage time in tight working schedule. Planned early 7 am to 10 pm
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Examined sketches, photographs and other references to get inspiration for desired look.
Assessed customer skin tone and complexion to determine appropriate products and materials to use.
Leveraged artistic skills and expertise in use of makeup to enhance beauty and physical attributes or radically change appearance.
Maintained records of customers and work performed for feedback and reoccurring appointments.
Demonstrated and explained use of different beauty products to educate customers.
Provided personalized skincare recommendations to specifically target top concerns.
Professionally applied makeup to clients for proms, weddings and special occasions.
Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
Prepared skin for makeup application by cleaning, moisturizing and priming.
Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.

Gur Noor parlour

Mumbai, Maharashtra

04.2017 - 02.2019

Studied advanced techniques to develop proficiency and better serve customers.
Answered telephone calls to provide information and schedule new appointments.
Offered exceptional service and support to walk-in and scheduled customers.
Maintained 40+ repeat clients for clean up, facial, waxing and manicure pedicure
Performed 15 fashion make ups in day for event at NIFT Mumbai.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base
Completed basic styles for regular customers by using strong blow-drying and curling abilities
Consulted with clients on current trends and offered advice on flattering cuts and styles
Helped customers select styles for special events such as prom and formal dances
Answered telephone calls to provide information and schedule new appointments
Expanded client base by [40]% through direct referrals
Styled hair, makeup and nails for customers for special events and occasions
Kept detailed records of customer information and services provided to increase return customers by 12%
Answered over 18 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options
Consistently received positive performance reviews from guests