Summary
Overview
Work history
Education
Skills
LANGUAGES
Technical Skills
Timeline
Generic

Swathi Shanbhag

Dubai,United Arab Emirates

Summary

Experienced Procurement Professional with expertise in strategic sourcing, supplier management, commercial negotiations, pricing analysis, and cost optimisation. Strong track record of building reliable supplier networks, securing competitive pricing and favourable terms, and ensuring supply continuity. Skilled in procurement documentation, supplier evaluation, and cross-functional coordination, with a strong focus on efficiency, cost control, accuracy, and continuous process improvement.

Overview

4
4
Languages
7
7
years of post-secondary education
5
5
years of professional experience

Work history

Purchase Coordinator

EuroArt
Dubai, United Arab Emirates
2025.05 - Current
  • Handles & Furniture Fittings – Ironmongery & Architectural Hardware
  • Managed reordering of fast-moving and regular stock items, ensuring optimal inventory levels and uninterrupted supply to support sales operations.
  • Coordinated with the sales team for project-specific material requirements, reviewing specifications, quantities, and delivery schedules.
  • Sourced materials from local and international suppliers, obtained and compared quotations, and negotiated prices to achieve the best commercial value.
  • Issued purchase orders, followed up on confirmations, and ensured compliance with approved pricing and terms.
  • Tracked shipments from supplier dispatch to arrival at Dubai port, closely monitoring ETAs and proactively updating internal teams.
  • Coordinated with logistics, clearing agents, and finance teams to ensure smooth customs clearance and timely delivery to the warehouse.
  • Maintained strong relationships with local and international suppliers to ensure quality, reliability, and competitive pricing.
  • Ensured all procurement documentation, including invoices, delivery notes, and shipping documents, was accurate and properly maintained.
  • Supported management with cost analysis, supplier performance evaluation, and procurement reports.
  • Played a key role in improving procurement efficiency and reducing delays through effective follow-ups and planning.
  • Assisted in updating and maintaining approved supplier lists and pricing databases.
  • Contributed to process improvements by suggesting better sourcing options and efficient procurement practices.
  • Maintained confidentiality and professionalism in handling commercial and pricing information.
  • Handled purchase requisitions for improved inventory control.
  • Negotiated favourable terms, resulting in cost savings.
  • Established relationships with new vendors, enhancing supply chain diversity.
  • Ensured timely delivery by liaising with suppliers and logistics teams.

Customer Service Executive

Homesmiths
Dubai
2022.01 - 2025.04
  • Home Improvement and Organization
  • Delivered high-quality customer service while supporting daily operations.
  • Supported product catalogue management, categorization, and search optimization.
  • Coordinated with suppliers to obtain accurate product data, images, and descriptions.
  • Assisted marketing initiatives with product information for promotional campaigns.
  • Conducted audits of vendor data to ensure compliance with company standards.
  • Collaborated with internal teams to improve operational efficiency and customer experience.

Education

Bachelor Of Hospitality - Hospitality Administration And Management

Welcomegroup Graduate School of Hotel Administration
Manipal
2017.01 - 2021.06

Pre-University College - PCMS

Mahatma Gandhi Memorial College
Udupi
2015.06 - 2017.07

Skills

  • Procurement & Commercial Acumen: Strong understanding of purchasing processes, pricing structures, and cost control, enabling informed sourcing and buying decisions

  • Supplier Relationship Management: Proven ability to build and maintain long-term relationships with local and international suppliers, ensuring reliability, quality, and competitive pricing

  • Negotiation Skills: Confident negotiator with a practical approach to achieving favourable pricing, payment terms, and delivery schedules while maintaining professional relationships

  • Follow-Up & Coordination: Optimized product catalogue reducing time-to-market by 2 days, enhancing efficiency

  • Attention to Detail: Meticulous in reviewing quotations, purchase orders, invoices, and shipping documents to ensure accuracy and compliance

  • Communication Skills: Clear and professional communicator, effective in coordinating with sales, finance, warehouse, and logistics teams

  • Problem Solving: Proactive in identifying potential supply or delivery issues and resolving them efficiently to minimize operational impact

  • Time Management: Able to work effectively under pressure, prioritize tasks, and meet tight deadlines in a fast-paced environment

  • Professional Work Ethic: Reliable, responsible, and committed, with a positive attitude and strong sense of ownership over assigned responsibilities

  • Strategic Sourcing Capability: Skilled in evaluating multiple suppliers and sourcing alternatives to secure the best balance of cost, quality, and delivery timelines

  • Cost Optimization Focus: Strong ability to analyze pricing structures and identify cost-saving opportunities while maintaining product quality standards

  • Supplier Performance Monitoring: Experienced in assessing supplier performance and implementing corrective actions to ensure consistent service levels

  • Process Improvement Orientation: Continuously identifies opportunities to enhance procurement workflows, improve efficiency, and strengthen internal controls

  • Risk Awareness & Supply Planning: Capable of anticipating supply chain risks and taking preventive measures to avoid stock shortages or project delays

LANGUAGES

English
Fluent
Hindi
Advanced
Kannada
Native
Konkani
Native

Technical Skills

  • Microsoft Excel: Proficient in data analysis, pivot tables, formulas, and chart creation.
  • Microsoft Word: Skilled in professional document creation, formatting, and report writing.
  • Microsoft PowerPoint: Experienced in creating clear and engaging presentations.
  • Tally ERP-9: Experienced in issuing purchase orders, vendor creation, purchase invoicing, VAT entries, and maintaining accurate procurement records.
  • Intec Software: Proficient in preparing and managing quotations, cost calculations, and itemized pricing as per project and sales requirements.
  • CRM Software: Skilled in managing customer data, tracking sales activities, and supporting customer service operations.
  • Adobe Photoshop: Basic skills in image editing and graphic design.
  • HTML: Basic knowledge of creating and editing web pages.
  • Computer & Internet Proficiency: Strong command of general computer operations, email communication, internet navigation, and online research.

Timeline

Purchase Coordinator

EuroArt
2025.05 - Current

Customer Service Executive

Homesmiths
2022.01 - 2025.04

Bachelor Of Hospitality - Hospitality Administration And Management

Welcomegroup Graduate School of Hotel Administration
2017.01 - 2021.06

Pre-University College - PCMS

Mahatma Gandhi Memorial College
2015.06 - 2017.07
Swathi Shanbhag