Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Swathi Vineeth

Dubai

Summary

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

13
13
years of professional experience

Work History

Employee Benefit Specialist

METLIFE INSURANCE
10.2023 - Current
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Account Executive

SAS Ingenious Accounting
05.2019 - 06.2023
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Ensure achievement of assigned targets of Group Medical and Group Life products.
  • Customized insurance programs to corporate customers ensuring all benefits are met.
  • Working with Top tier insurance companies such as Cigna, MetLife, BUPA and GIG to cater Large Corporate and SME clients.

Compliance Analyst

Cigna Insurance ME
08.2017 - 04.2019


  • Enhanced regulatory compliance by conducting thorough risk assessments and implementing effective control measures.
  • Verified and ensured all regulatory policies and procedures are documented, implemented and communicated with the internal and external stakeholders.
  • Conducted periodic internal reviews and audits to ensure that the set compliance procedures are followed.

Junior Trade Service Officer

ANZ Bank
11.2010 - 09.2011


  • Well-versed with Trade Service operations processes for Australia and New Zealand territories.
  • Experienced in dealing with various documents such as Letter of Credit, Bill of Lading, Purchase Bills and other Export Import Bills.
  • Successfully performed relevant checks to ensure an efficient process was adopted for achieving productive Trade Operations.

Education

MBA - International Business

BHARATHIAR UNIVERSITY
Coimbatore, India
05.2010

BBA - Marketing

CHINMYA ARTS AND SCIENCE COLLEGE
Kannur, India
05.2008

Skills

  • Effective Communication
  • Strategic Planning Abilities
  • Continuous Learning Mindset
  • Client Service Orientation
  • Analytical Thinking
  • Time Management Abilities
  • Regulatory Compliance Knowledge
  • Employee Relations Management
  • Health and Wellness Programs
  • Insurance Plan Understanding
  • Teamwork and Collaboration

Languages

Malayalam
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
English
Advanced (C1)
Tamil
Elementary (A2)

Timeline

Employee Benefit Specialist

METLIFE INSURANCE
10.2023 - Current

Account Executive

SAS Ingenious Accounting
05.2019 - 06.2023

Compliance Analyst

Cigna Insurance ME
08.2017 - 04.2019

Junior Trade Service Officer

ANZ Bank
11.2010 - 09.2011

MBA - International Business

BHARATHIAR UNIVERSITY

BBA - Marketing

CHINMYA ARTS AND SCIENCE COLLEGE

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Swathi Vineeth