Swati Hanspal

To work for a reputable organization that would provide me the challenging assignments, an opportunity to manage people and interface with customers, with scope for continuous learning and growth.

• Pursing Supply chain Analyst course from IIT Roorkee
• Completion of initial course in Dangerous Goods Regulations (Approved by DGCA-India) Category-6 April 2019.
• Basic Cargo management 3-month course completed from GMR VARALAKSHMI FOUNDATION CENTRE for employment and live hood, New Delhi.
• Successful completion of 2-month Training in RELIGARE SECURITIES LTD in operation department & in Share market.

• Date of Birth: 09/28/1988
• Gender: Female
• Nationality: Indian
• Marital Status: Married
• Religion: Sikh

• Coordinating with clients as well as  maintain healthy relationship with them for to increase  sales volume.

 • Targeting regular traffic diverting business from competitor airlines.

• Taking more efforts to achieve more than the target.

• Leads to subordinates for better prospective customer service after the  sales.

• Triggering right pricing for sales enquiry based upon market situation

• Interacting with interline carriers (AI/TK/EK/KU/QR) to arrange first leg space

• Analyze the pricing services of competitor’s airline and reports to our  HQ.

• Preparing Daily and Monthly Report updating on sales force to ensure the meeting the revenue and tonnage targets.

• Analyzed Air cargo metrics to identify trends and performed adjustments  that reduced costs.

•Contributed to team efforts by suggesting process improvements that elevated productivity.

 •Updating weekly basis sales and opportunity on United Airlines Sales  forces system .

•On a daily basis, check the ADHOCs sent by Stations for accuracy and approve within the parameters provided. parameters provided. Identify the anomalies in the offered rates/charges and clarify with the Stations, finalise and have the ADHOC approved before flight departure Skychain and Sharepoint system.

•Check CLS data for yield/weight discrepancies and monitor flights on a daily basis to ensure every AWB is properly accounted for and surcharges are accurately picked. Where discrepancies are noticed, highlight these mistake and also  take appropriate action with the Station and Accounts.

•Coordinating with principle for the relevant data from TACT Rate and updating SkyChain as well other system of United Airlines

•Sending weekly and Monthly  online /Interline carriers reports to United Airlines 

Sales Rep Group Concorde Pvt. Ltd PVT LTD, IGI  2SEP 2019 to April 2019 

Assured that clients opt for airline while planning cargo. 

 Communicated with IATA Agent for cargo and consolidators  across the country.

 I am accountable for travelling throughout  the city on sales calls. Coordinating with agents & Airlines as well as finance  team ex- India for Malindo Airlines Project Ex-DEL on daily basis. 

Sending daily sales reports & monthly station wise tonnage reports submit to management.

 Coordinating with agents & sales team ex- India for Thai Lion Airlines Ex- BOM on daily basis.

 Making MIS & Daily sales  reports station-wise. Handling reservations as updating Sales force, accounting & also all station coordination & dealing with customers  queries.