SWATI MISHRA

• Training and onboarding employees from different countries
• Handling end to end B2B – SAAS Sales into Fitness Tech industry
• Having sound knowledge of inbound and outbound technical sales techniques, marketing strategies and its principles
• Quick grasp of new technologies and market trends, with the ability to formulate strategies, making decisions, and plan with confidence
• Generating leads and presenting demonstrations to international clients - UAE, US, UK, Canada, Australia etc
• Pitching a service that efficiently manages training needs of all the fitness trainers and closing deals with them to generate and maximise revenue
• Making outbound calls and maintaining crucial sales reports
• Passionate about learning and committed to continual improvement.
• Proven ability to develop and implement creative solutions to complex problems.

• Handling end to end B2B – Platform Sales (based on Cloud) and Key Account
• Management
• Prospecting leads, meetings,proposal discussions and closures -UAE, US, UK, Canada, Australia
• Handling client feedbacks and raising invoices
• Training and handling team of Account Managers

• Participated in training and interdepartmental learning to have thorough insight on the Assessment Platform, Interface and Analytics
• Also, doing role plays of the detailed deal closure process
• Got Thorough knowledge on Cloud based (Microsoft Azure, AWS etc) assessment platform and to handle end to end sales
• Performing a detailed research on the client’s background and trends followed in
• Talent Acquisition & Learning and Development Vertical - UAE, US, UK, Canada,
• Australia
• Involved in meeting the Decision Makers (CEO’s, CXO’s, MD’s, Director etc) only, introducing the Brand and Assessment Tool with others offerings and Clients acquired
• Understanding the pain areas, gazing the requirement and offering a value- added tool, giving a detailed demo presentation of the assessment tool and sharing the demo links with theClient
• Preparing the Financial Proposal, presenting it and negotiating as per the Client’s requirement, hence generating the revenue funnel
• Rigorous followups with the clients
• Closing the deal with the client by raising an invoice and getting a Service Level
• Agreement signed
• Providing the service with interdepartmental coordination within the Turn Around
• Time and following up to fulfill further requirements to maintain long term relationship with the Client
• Getting references from client’s onboarded
• Preparing the Review Sheet with all the data’s in place and handling the CRM
• Managing large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives

• Training and taking walk throughs
• Business Development of Architectural Inventories, Virtual Office and Meeting Rooms - UAE, US, UK, Canada, Australia
• Account Management
• On boarding a client, member analysis, maintaining relationships with the members,delighting,escalation handling and smooth moving out of a Client
• Coordination of a discussed deal with the Customer Success team.
• Resolving problems, improved operations and providing exceptional service
• Assisting with day-to-day operations, working efficiently and productively with all team members

• Carrying out the training operations and managing a team smoothly
• Business Development of the Chocolate Boutique, Room Nights, Banquet Spaces and other services
• Upgradation in Business and Post Business Relationship
• Supported team initiatives and creating inclusive environment.
• Conducting regular reviews of operations and identifying areas for improvement

• Carrying out the training operations and managing a team smoothly
• Business Development of Room Nights, Banquet Spaces.
• Upgradation in business developed and Post Business Development Relationship
• Interacting with the guests and taking feedbacks
• Managing reports
• Assisting established management staff with operational oversight, business development, and process improvement strategies.
• Establishing open and professional relationships with team members which helped in facilitating communication, quickly resolving issues, and conflicts

Completed 6 months of Industrial Training from JW MARRIOTT, Dubai, UAE ( October,2013 – April, 2014)

Completed 4 weeks of On the Job Training from Indismart Hotel, Kolkata

The Park, Kolkata, Presidential State Banquet by ITC Sonar Bangla, Kolkata. IPL 2015 – ITC Sonar Bangla, Kolkata in the Eden Gardens, The Oberoi Grand, Kolkata, Hyatt Regency, Kolkata and the HHI, Kolkata

- Hard Core Business Development of Room Nights and Banquet Spaces in Corporate tie ups

- Young Chef Olympiad

- Kiosk

- Fine Dining - Food Fest