Hi, I’m
SWETHINA JAYA MULAKKAL HOUSE
Sharjah,UAE
Summary
Motivated [Job Title] with [Number] years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record. Efficient [Job Title] with [Number] years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed. Dependable [Job Title] with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
5
years of professional experience
Work history
PERFORMANCE-DRIVEN OFFICE ASSISTANT
Job overview
- PERFORMING DIVERSE ADMINISTRATIVE FUNCTIONS TO SUPPORT THE DAILY
- OPERATIONS OF A PROFESSIONAL OFFICE SETTING
- EQUIPPED WITH A PROVEN RECORD
- OF MAINTAINING RECORDS, GENERATING DOCUMENTS, RESOLVING SIMPLE/COMPLEX
- OFFICE ISSUES, AND MULTI-TASKING IN A DEMANDING ENVIRONMENT
WADI AL KHARAZ LADIES GARMENTSSHARJAH
ORIENTED OFFICE ASSITANT
01.2022 - 11.2023
Job overview
- IN CUSTOMER SERVICE, EFFICIENT IN PERFORMING THE
- ADMINISTRATIVE AND FRONT-DESK TASKS, FLUENT IN MANAGING TELEPHONE CALLS AND
- APPOINTMENTS
- SUCCESFULLY MANAGED THE FRONT OFFICE, GREETED AND ASSISTED GUESTS, STAFFS IN A
- TIMELY AND ACCURATE MANNER
- RESOLVED CUSTOMER INQUIRIES IN A PROMPT AND FRIENDLY MANNER
- LIASED WITH SUPPLIERS AND BUSINESS PARTNERS TO CORDINATE TIME, EVENTS AND OFFICE
- BROCHURES
- PROACTIVELY ANTICIPATED BOTH MANAGEMENT AND CUSTOMER NEEDS TO PROVIDE
- SUPPORT IN ORDER TO ENSURE THEIR SEEMLESS AND POSITIVE EXPERIENCE
- MAINTAINED OFFICE EQUIPMENT BY PERFORMING PREVENTIVE MAINTANENCE
- TROUBLESHOOTING SIMPLE FAILURES, AND CALLING FOR REPAIRS WHEN NECESSARY
- MAINTAIN OFFICE SUPPLIES, MONITORING STOCKS, PLACE ORDERS WHEN NECESSARY FOR
- SEAMLESS DAY-TO-DAY OFFICE OPERATIONS
ORANGE EVENTS MANAGEMENTCOCHIN
EVENT PLANNER
01.2019 - 12.2021
Job overview
- AN EXPERT IN MAINTAINING LONG-TERM RELATIONSHIPS WITH VENDORS, VENUES & CLIENTS, , CREDIBLE FINANCIAL REPORTS WITH COLLECTIONS, AN EXPERT IN
- OPTIMIZING EXPENSES UNDER BUDGET
- PLANNED AND EXECUTED MANY AGILE PRIVATE EVENTS
- EXPANDED SERVICES TO INCLUDE FOLLOW-UP UNDERTAKINGS SUCH AS RENTAL RETURNS AND
- THANK-YOU MESSAGE SERVICES
- BUDGETED EVENTS WITH CLIENTS, SCOPING OUT VENUES THAT MET NEEDS AND
- NEGOTIATING CONTRACTS TO FIT 100% OF BUDGETS
- ATTEND TO START-TO-FINISH DETAILS TO ENSURE PERSONALIZED SERVICE TO GUESTS
- SKILLED IN MENU PLANNING AND FLORAL DESIGN
- MAINTAINED EFFECTIVE COMMUNICATION WITH CLIENTS VIA PHONE AND EMAIL.
Education
SWETHINA J
University overview
CUSTOMER RELATIONS | EVENT
ORGANIZER | OFFICE
EXECUTIVE
SKILLS
OFFICE 365 | ERP - ACCOUNTING
REPORTS AND PRESENTATIONS |
OFFICE SAVVY | CUSTOMER EXPERT
MS - TEAMS
University overview
ACHIEVEMENTS
EXCELLENT TRACK RECORD
LEAST LEAVES
IMMENSE APPRECIATION FROM
MANAGEMENT AND ESTEEMED
DREAM ZONE FASHION ACADEMY
DFA
DIPLOMA from OFFICE MANAGEMENT
UNIVERSITY OF CALICUT
BACHELOR OF ARTS
2020
Skills
- SOFT SKILLS
- CONFLICT SOLVER
- EFFECTIVE COMMUNICATOR
- CALENDAR MANAGEMENT
- TIME MANAGEMENT
- CONTRACT NEGOTIATIONS
- LANGUAGES KNOWN
- ENGLISH HINDI
Additional Information
- REFERAL AVAILABLE ON REQUEST
Languages
English
Fluent
Hindi
Native
Malayalam
Native
Timeline
ORIENTED OFFICE ASSITANT
WADI AL KHARAZ LADIES GARMENTS
01.2022 - 11.2023
EVENT PLANNER
ORANGE EVENTS MANAGEMENT
01.2019 - 12.2021
PERFORMANCE-DRIVEN OFFICE ASSISTANT
SWETHINA J
EXECUTIVE
SKILLS
OFFICE 365 | ERP - ACCOUNTING
REPORTS AND PRESENTATIONS |
OFFICE SAVVY | CUSTOMER EXPERT
MS - TEAMS
DREAM ZONE FASHION ACADEMY
DFA
DIPLOMA from OFFICE MANAGEMENT
UNIVERSITY OF CALICUT
BACHELOR OF ARTS
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