Swethlana Rathnayaka
Dubai,UAE
Summary
Accomplished HR and Administration professional with 8+ years of experience in employee engagement, talent acquisition, and office administration across the UAE and India. Proven expertise in strategic HR planning, performance management, and compliance with local labour laws. Strong leadership skills with a successful track record in driving HR operations, streamlining payroll, and managing employee benefits. Proficient in HR analytics, audit compliance, and policy development. Committed to fostering a productive work environment and contributing to organizational growth through innovative and people-focused HR strategies.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Regional HR and Administration Manager - UAE & India
GoCeleb Events | GoHopTrip | BitGenix | Social Rocket Technologies | Cyphware
Dubai, UAE
08.2023 - 04.2025
- Led end-to-end HR and Administration operations across five companies spanning UAE and India, managing both onsite and remote teams.
- Developed and implemented recruitment strategies to fill a wide range of positions, including senior, technical, and specialized roles.
- Created standardized HR frameworks, policies, job descriptions, KRAs, and employee handbooks across all entities.
- Conducted structured interviews, managed talent pipelines, and coordinated seamless onboarding and documentation processes.
- Oversaw payroll, benefits administration, end-of-service settlements, and compliance audits across multiple jurisdictions.
- Drafted contracts, offer letters, and policy updates in compliance with UAE labor laws and Indian employment standards.
- Facilitated performance management, succession planning, and employee engagement initiatives to drive retention and productivity.
- Handled visa processing, residency renewals, PRO services, and HR legal compliance for expatriate staff in UAE.
- Supervised office administration, vendor management, facility operations, and remote team coordination.
- Tracked and analyzed HR metrics, KPIs, and recruitment performance data for continuous improvement and strategic decision-making.
Administration / Office Manager - Middle East, Türkiye & Africa
RHI Magnesita
Dubai, UAE
04.2025 - 07.2025
- Oversaw daily office operations and administration across regional offices in the Middle East, Türkiye, and Africa, ensuring seamless workflow and operational efficiency.
- Acted as a key liaison between regional departments and global headquarters, supporting alignment of administrative functions with corporate objectives.
- Provided high-level executive support to the Regional President, including calendar management, meeting coordination, travel arrangements, and confidential communications.
- Organized and facilitated regional leadership meetings, business reviews, and cross-border team events, ensuring logistical readiness and documentation.
- Managed vendor relationships, facility services, and procurement across multiple offices to ensure cost-effective and quality services.
- Led coordination of company-wide initiatives such as internal audits, compliance updates, office relocations, and employee engagement activities.
- Maintained accurate administrative records, expense reports, and approvals in line with internal policies and financial controls.
- Coordinated with HR and finance departments for onboarding, asset management, and employee documentation processes.
- Ensured compliance with regional regulations and company standards, supporting a smooth and compliant office environment across diverse geographies.
Assistant Manager - HR & Administration
BitGenix
Dubai
04.2023 - 08.2023
- Assisted in developing HR policies and documentation standards.
- Handled employee onboarding, records management, and HRIS reporting.
- Responded to HR policy queries and internal support requests.
- Prepared payroll inputs and ensured accurate benefits processing.
- Coordinated training programs and performance reviews.
- Maintained confidentiality in all HR and employee data handling.
- Tracked administrative budgets and monitored expense allocations.
Administration & Office Manager
RHI Magnesita
Dubai
02.2021 - 01.2023
- Handled trade licenses, labor authorizations, and municipality permits.
- Managed vendor relationships, procurement, and office supplies.
- Coordinated financial transactions, including invoicing and budgeting with Finance.
- Maintained organized filing systems and compliance documents.
- Supported HR operations: onboarding, records, and employee communications.
- Oversaw office maintenance, facility management, and safety compliance.
HR & Administrative Assistant
M.H.Alshaya
Dubai
07.2017 - 10.2020
- Managed trade licenses, municipality permissions, and labor authorizations.
- Oversaw procurement, vendor management, and office supplies inventory.
- Collaborated with Finance on invoices, payments, and budget management.
- Maintained comprehensive filing systems and compliance documentation.
- Supported onboarding, HR recordkeeping, and policy communication.
- Coordinated office facility management, maintenance, and health & safety compliance.
Education
Bachelor of Business Administration -
William Carey University
06.2018 - 06.2022
ACCA Diploma in Accounting and Business -
Association of Chartered Certified Accountants
03.2015 - 04.2016
Degree Foundation in Business Management and Finance -
Lanka BPO Academy
03.2013 - 03.2014
Skills
- Employee Engagement
- Talent Acquisition
- Office Administration
- Team Leadership
- HR Strategy
- Performance Appraisals
- UAE & India Labor Law
- Compliance & Audits
- HR Analytics
- Payroll & Benefits
Career Highlights
- Led HR and administration functions across four organizations in the UAE and India, supporting both onsite and remote teams of up to 25 staff.
- Designed and implemented HR frameworks, company policies, and performance management systems tailored to startup and mid-sized environments.
- Managed recruitment campaigns and filled over 100 critical roles across technical and non-technical departments in the UAE and India.
- Streamlined payroll and compliance processes, resulting in a 30% reduction in processing time and improved accuracy across multi-entity operations.
- Recognized for strong leadership, team coordination, and effective communication in multicultural and cross-functional environments.
Timeline
Administration / Office Manager - Middle East, Türkiye & Africa
RHI Magnesita
04.2025 - 07.2025
Regional HR and Administration Manager - UAE & India
GoCeleb Events | GoHopTrip | BitGenix | Social Rocket Technologies | Cyphware
08.2023 - 04.2025
Assistant Manager - HR & Administration
BitGenix
04.2023 - 08.2023
Administration & Office Manager
RHI Magnesita
02.2021 - 01.2023
Bachelor of Business Administration -
William Carey University
06.2018 - 06.2022
HR & Administrative Assistant
M.H.Alshaya
07.2017 - 10.2020
ACCA Diploma in Accounting and Business -
Association of Chartered Certified Accountants
03.2015 - 04.2016
Degree Foundation in Business Management and Finance -
Lanka BPO Academy
03.2013 - 03.2014
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