Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
ProjectManager
Syam Kumar

Syam Kumar

Principal Consultant - Hybrid IT Presales
Dubai,UAE

Summary

Lead Presales Solution Consultant with over 21 years of successful experience in Enterprise IT, Data Storage, and Data Protection. Recognized consistently for performance excellence and contributions to success. Dell President's Club Winner. Strengths in customer engagement, technology presentations, demos, workshops, PoCs & Building high performance presales / enterprise architecture teams.

Overview

21
21
years of professional experience
7
7
years of post-secondary education
10
10
Certifications
3
3
Languages

Work History

Lead Specialist Presales Solution Consultant

Dell EMC
Dubai, UAE
Aug.2011 - Current
  • Onsite presales customer engagements for IT Transformation solutions in the MEA region.
  • Drove & consistently overachieved revenue target of over 120M US$ annually.
  • Trained over 1000 Partner engineers & sales across MERAT region in Q2 FY2021.
  • Trained over 200 internal field Sales Engineers across region in Q2 FY 2021.
  • Completed over 100 customer solution engagements in first half of 2021.
  • Designed solutions involving servers, storage, networking, and heterogeneous operating environments.
  • Conducted IT Transformation & Modernization Assessments, architectural design workshops, Demos, PoCs.
  • Prepared and Presented KPIs and Business values to business decision-makers.
  • Conducted technology presentations, roadshows & seminars as part of established marketing plans.

IT Solutions Architect

STME
Dubai
04.2010 - 08.2011
  • I handled presales and solution architecture practice for UAE, Qatar & Kuwait.
  • Designed and won large enterprise solutions for Server, Storage, Data Protection, disaster recovery & business continuity Solutions.

Senior Technical Consultant

Dell Inc.
Dublin, Ireland
10.2007 - 03.2010
  • Level 3 Technical support & Deployment Consultancy services for server, storage, and backup solution customers.
  • I worked with Dell customers from UK, Ireland, Nordic & UAE Customers.
  • Worked on Solutions based on Dell EMC Servers, Disk & Tape Storage, NetBackup, Commvault, Backup Exec data protection solutions.

Enterprise Solution Architect

The Copy Cat Limited
Nairobi, Kenya
11.2005 - 09.2007
  • Lead the presales and solution architecture activities for end-to-end IT infrastructure solutions for East African customers.
  • Worked on Windows server, HP-UX, Solaris, Superdomes, Sun Servers, storage, tape libraries, backup solutions
  • Deployed selected customer projects
  • Presales support for 10M US$ business and consistently exceeded the targets.

Technology Team Lead

Tata Consultancy Services
Mumbai, INDIA
09.2004 - 11.2005
  • I lead a team and managed Technical Consulting, Capacity Planning, Project Management, low-level design of server and storage and data protection solution deployments & training team members, and new hires.
  • Worked on HP-UX & Superdomes, HP & IBM Storage, Veritas Netbackup
  • Ensured the overall service level & availability of the infrastructure.

Customer Support Engineer

HCL Infosystems Ltd
Mumbai, INDIA
06.2000 - 09.2004
  • Deployment, Technical Support & Solution advise.
  • Worked on various UNIX, RedHat Linux, Windows, Intel & HP PA-RISC Servers, Disk & Tape storages.

Education

MBA - Information Technology

Sikkim Manipal University
Mumbai
01.2005 - 01.2007

PG Diploma - Information Technology

Sikkim Manipal University
Mumbai
01.2003 - 01.2005

Electrical Engineering

State Board Of Technical Education
Kerala
06.1997 - 04.2000

Skills

IT Transformation

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Certification

AWS Certified Cloud Practitioner

Work Availability

monday
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Quote

Be nice to everyone, for no reason!

Timeline

AWS Certified SysOps Administrator

10-2020

AWS Certified Cloud Solution Architect

09-2020

AWS Certified Cloud Practitioner

08-2020

Various Trainings & Certifications on and Dell EMC Enterprise IT Solutions

02-2020

Lead Specialist Presales Solution Consultant

Dell EMC
Aug.2011 - Current

Dell EMC SAN & NAS Storage Systems

01-2011

Backup, Recovery & Archiving from Veritas

01-2011

IT Solutions Architect

STME
04.2010 - 08.2011

Unix System Administation

01-2010

Senior Technical Consultant

Dell Inc.
10.2007 - 03.2010

Enterprise Solution Architect

The Copy Cat Limited
11.2005 - 09.2007

MBA - Information Technology

Sikkim Manipal University
01.2005 - 01.2007

Technology Team Lead

Tata Consultancy Services
09.2004 - 11.2005

PG Diploma - Information Technology

Sikkim Manipal University
01.2003 - 01.2005

Customer Support Engineer

HCL Infosystems Ltd
06.2000 - 09.2004

Electrical Engineering

State Board Of Technical Education
06.1997 - 04.2000

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Syam KumarPrincipal Consultant - Hybrid IT Presales