SYAM V M
JLT, Dubai,United Arab Emirates
Summary
Dynamic professional with a strong foundation in leadership proficiency and branch operations knowledge. Demonstrates expertise in sales techniques, efficient decision-making, and financial analysis. Skilled in customer relationship management and marketing strategies, driving business growth and enhancing client satisfaction. Committed to leveraging these competencies to achieve strategic objectives and foster organizational success.
Overview
14
14
years of professional experience
2004
2004
years of post-secondary education
Work history
Executive & Personal Assistant to Director
Business Aggregate
Dubai, United Arab Emirates
01.2025 - Current
- Managed complex calendars and coordinated schedules for multiple executives ensuring efficient time management.
- Implemented process improvements in office procedures leading to increased operational efficiency.
- Handled queries from clients professionally enhancing company's reputation.
- Ensured accuracy of financial records with meticulous bookkeeping tasks.
- Delivered high-quality marketing presentations for successful client pitches.
Commodity Trader
Self Employed
Ernakulam, Kerala
01.2021 - 12.2024
- Analyzed financial data and news events to determine appropriate entry and exit points for trades.
- Developed a comprehensive understanding of forex market trends and dynamics to identify profitable trading opportunities.
- Utilized technical analysis tools such as moving averages, volume indicator to evaluate price movements.
- Assessed potential risks associated with various currency pairs before executing any trades.
- Evaluating previous day's trading result on daily basis.
Branch Manager
Unimoni Exchange LLC
Dhofar, Oman
09.2016 - 04.2020
- Directed daily branch operations, leading the team to exceed monthly sales goals.
- Oversaw daily operations including cash management, opening and closing procedures, account maintenance.
- Facilitated conflict resolution between customers and staff members, improving the branch's reputation for quality service.
- Managed organizational and documentation compliance procedures within branch.
- Communicated and implemented new ideas and strategies to improve sales, marketing, and staff development.
- Enforced branch compliance with audit and regulatory procedures.
Sales Officer
Axis Bank Ltd
Kothamangalam, Kerala
01.2013 - 06.2016
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Created and maintained a customer database for tracking potential business opportunities.
- Conducting marketing activities and travelling locally to meet new customers as a daily activity.
Business Development Executive
IDBI Bank Ltd
Thankalam, Kerala
01.2012 - 12.2012
- Established strong relationships with existing customers through regular follow-ups and visits.
- Selling of banks and third party products to new customers.
- Ensured timely delivery of services according to customer requirements.
Education
Master of Business Administration (M.B.A.) - Finance and Marketing
MG University
Kottayam, KeralaBachelor of Commerce (B.Com) - Computer Applications
MG University
Kottayam, KeralaPlus Two - Commerce
St Stephens HSS
Keerampara, KeralaSkills
- Leadership proficiency
- Branch operations knowledge
- Sales techniques
- Efficient decision-making
- Financial analysis
- Customer relationship management
- Marketing strategies
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Tamil
Advanced
Timeline
Executive & Personal Assistant to Director
Business Aggregate
01.2025 - Current
Commodity Trader
Self Employed
01.2021 - 12.2024
Branch Manager
Unimoni Exchange LLC
09.2016 - 04.2020
Sales Officer
Axis Bank Ltd
01.2013 - 06.2016
Business Development Executive
IDBI Bank Ltd
01.2012 - 12.2012
Bachelor of Commerce (B.Com) - Computer Applications
MG University
Plus Two - Commerce
St Stephens HSS
Master of Business Administration (M.B.A.) - Finance and Marketing
MG University