Experienced professional with expertise in ERP systems, including Focus ERP, Horizon EBS, and SAP FICO, as well as CAFM systems for facility asset and maintenance management. Proficient in database administration, data migration, and SQL Server management, complemented by advanced skills in BI tools such as Power BI, Board BI, and Crystal Reports. Demonstrates a strong command of technologies like Windows Server, Active Directory, networking, and data encryption. Adept at IFRS compliance, financial reporting, system integration, and workflow automation. Committed to leveraging technical expertise to drive operational efficiency and support organisational goals.
Performed CAFM business analysis, system implementation, and functional consulting for Facility Management organizations.
Gathered and documented facility management requirements including asset management, preventive maintenance, helpdesk, SLA monitoring, and work order management.
Configured CAFM workflows for maintenance operations, service requests, asset lifecycle management, and contract management.
Executed data migration activities including asset registers, preventive maintenance schedules, contracts, and operational data as well integrate Job Costing integration between ERP Functional Systems.
Performed GAP analysis between operational processes and system capabilities to improve facility management workflows.
Led full lifecycle CAFM implementation including requirement analysis, configuration, UAT, user training, and go-live support.
Designed management reports and dashboards using SQL and BI tools for operational performance monitoring.
Delivered system training for facility management teams, maintenance engineers, and helpdesk staff.
Acted as CAFM Analyst responsible for analyzing facility management operational data including assets, preventive maintenance schedules, service requests, and SLA performance.
Monitored maintenance KPIs, asset performance, and service response times to support facility management decision-making.
Analyzed work order trends, equipment downtime, and maintenance costs to improve operational efficiency and maintenance planning.
Developed CAFM analytical reports and dashboards for asset utilization, preventive maintenance compliance, and technician productivity.
Conducted data validation and quality analysis for asset registers, maintenance schedules, and contract data within CAFM systems.
Collaborated with facility managers, maintenance engineers, and helpdesk teams to optimize workflows based on operational analysis.
Produced management reports for SLA compliance, asset lifecycle performance, and facility operational metrics.
Supported continuous improvement initiatives by identifying process gaps and recommending CAFM system enhancements.
Major CAFM Implementation Projects:
Belhasa International – CAFM implementation for facility maintenance management, asset tracking, and service request workflows.
Omorfia Group – Implementation of CAFM system for asset lifecycle management and preventive maintenance scheduling.
Farnek Services LLC – CAFM consulting and system configuration for facility maintenance operations.
Six Construct (BESIX Group) – CAFM implementation support for construction facility asset management and maintenance operations.
Senior ERP Implementation & Support Engineer – ERP / BI / BOARD
Oriel Group
Dubai
2022.08 - 2024.05
Implemented and supported financial systems using Focus ERP and Board BI platform.
Led financial planning and budgeting implementation including forecasting, consolidation, and KPI dashboards.
Maintained Chart of Accounts, cost center mapping, and master data synchronization between ERP and BI systems.
Automated data processes and reporting workflows using SQL and backend database scripting.
Developed financial dashboards including cash flow, budget forecasts, management reports, and operational KPIs.
Conducted user training and supported finance teams for reporting and system adoption.
Managed project planning, requirement documentation, stakeholder meetings, and system deployment.
ERP Implementation | CAFM Implementation | Business Analysis | Financial Systems (FICO) | Facility Management Systems | Data Migration | SQL & Database Management | BI & Dashboard Development | Workflow Configuration | Process Optimization | System Integration | User Training | Project Implementation | SAP FI | Focus ERP (7/9/X) | Horizon EBS | Power BI | Crystal Reports