SYED FAHEEMUDDIN
SENIOR SALES CONSULTANTS
Hyderabad,TG
Summary
Dynamic, results-driven professional with over 9 years of experience in retail banking and customer relationship management, specializing in optimizing banking functions and driving business development. Recognized for exceptional communication skills and a steadfast commitment to delivering outstanding customer care, consistently identifying client needs and recommending tailored solutions that foster loyalty and satisfaction. Proven ability to thrive in fast-paced environments while demonstrating strong multitasking capabilities, maintaining high-quality standards, and meeting deadlines. Eager to transition into a new field by leveraging problem-solving expertise and adaptability to enhance team performance and elevate customer satisfaction in a collaborative setting.
Overview
3
3
years of professional experience
3
3
Languages
Work History
PROCESSS ASSOCIATE
Deloitte
01.2018 - 07.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Customer Service Representative
Tech Mahindra
01.2016 - 12.2017
- Team Handling (Making daily plans and leading my Team. When Absent in BRANCH)
- SALES MANAGER OR BRANCH HEAD
- Acquisition of New CA SA Products for Business Development of the Organization.
- To get Business from HNI customers this increases the revenue of the bank by selling Third party products like LI GI & Mutual funds.
- Handling General insurance and life insurance & mutual funds generate IPG revenue of the bank
- Manages Sales activities of Establishment.
- Handling problems of customers and solving it & Maintaining good customer relationship.
- Directs Staffing, Training, & Performance Evaluations to develop & control Sales Program.
- Periodic Sales report showing Sales Volume & Potential Sales.
- Motivating my team with new strategies.
- Aiming towards new reorganizations in the Organization.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Education
Bachelor of Commerce - OSMANIA UNIVERSITY
LAL BAHADUR DEGREE COLLEGE
HYDERABAD 04.2001 -
MPC MATHS PHYSICS CHEMISTRY - INTERMEDIATE
NARAYANA JUNIOR COLLEGE
HYDERABAD 04.2001 -
SSC -
VIDYA NIKETAN HIGH SCHOOL
HYDERABAD 04.2001 -
Skills
Hard work & self-motivated
Positive Thinking
Self Confidence
Team work
Leadership Skills
Ability to Multi-task
Quick Decision making
Excellent communication skills
Attention to detail
Operating system
Windows XP
MS Word
Excel
Teamwork and problem-solving skills
MS office
Computer skills
Customer service
Management support
Problem-solving
Interests
Gym, Travel, Biking
Accomplishments
- Winner of CASA account Heroes.in 2016
- Meet the champions contest winner 1 times in 2017
- One of the best performer award get in rajasthan star meets superstar financial year 2017-2018.
- Award Winner in MAX LIFE INSURENCE
- One of the best performer Oscar award get Pondicherry in 2018
- Winner in balic (bajaj insurance) BREAK THE SHACKLES in 2021
- Gala nights winner year 2022
- Oscar winner year 2023
Extracurricular Activities
Participated in a musical concert advocating drug addiction awareness. Participated in a musical concert promoting Health awareness Collaborated with an NGO committed to animal protection.
Miscellaneous Information
- Passport No: T7544646
- Passport Issue: 2019-07-24
- Passport Expiry: 2029-07-23
- Place of issue:- Bangalore
Timeline
PROCESSS ASSOCIATE
Deloitte
01.2018 - 07.2019
Customer Service Representative
Tech Mahindra
01.2016 - 12.2017
Bachelor of Commerce - OSMANIA UNIVERSITY
LAL BAHADUR DEGREE COLLEGE
04.2001 -
MPC MATHS PHYSICS CHEMISTRY - INTERMEDIATE
NARAYANA JUNIOR COLLEGE
04.2001 -
SSC -
VIDYA NIKETAN HIGH SCHOOL
04.2001 -