Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Syed Mohammed Hamid

Syed Mohammed Hamid

Dubai,UAE

Summary

Extensive knowledge of e-commerce platforms, payment processing and digital marketing. Proficient in utilizing various sales tools and strategies to increase revenue, identify new opportunities and drive conversions. Highly organized and detail-oriented with in-depth understanding of competitive landscape.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Senior Online Merchandiser

Signature Technologies DMCC (storeus.com)
Dubai , UAE
2023.07 - Current
  • Developed inventory, sales and OTB plans to deliver on financial goals and KPIs.
  • Identified implemented trading strategies, selling through at full price and markdown to achieve closing stock targets.
  • Reviewed product performance on periodic basis to refine marketing and merchandising strategies.
  • Partnered with cross-functional teams to deliver details and visual assets for social media promotions.
  • Enabled data-driven decision-making through reliable and timely performance reporting.
  • Facilitated inventory flow management to reduce backstock.
  • Developed creative and innovative visual merchandising solutions to support sales growth.
  • Identified discrepancies in stocks through regular inventory management.

E-Commerce Coordinator

Landmark Group
Dubai , UAE
2022.06 - 2023.06
  • Managing E-Com marketplaces for UAE and KSA of Shoexpress and SHOEMART.
  • Listing of products on Noon, Namshi, Styli and Amazon
  • Completely accountable for Noon business of 22 MN for FY22-23
  • Monitoring the listing, stock and sales across E-Com marketplaces on daily basis.
  • Closely working with Buying and planning team for the stock allocation and activating it on site within tight deadlines.
  • Updating markdowns as per the stock ageing and marketing activities on site.
  • Planning and budgeting the quarterly, yearly and monthly stock and sales plan across all E-Com marketplaces.
  • Analyzing and reporting the sales on weekly basis.
  • Monthly stock and payment reconciliation with finance team.

E-Commerce Officer

Ajmal Perfumes Manufacturing Pv.t Ltd.
Dubai , UAE
2020.12 - 2022.05
  • Managed E-Commerce marketplaces for Ajmal Perfumes across GCC.
  • Managed Noon, Namshi, Amazon, 6thStreet, VPerfumes, Ounass and 8 other marketplaces across GCC.
  • Analyzing e-com marketplaces, onboarding and listing the items on the site.
  • Daily monitoring and managing the stock and sales on each marketplaces.
  • Marketing activities for new launches and brand more visibility across major E-Com marketplaces and brand website.
  • Accountable and achieved 4 MN sales target from B2B business across GCC.
  • Closely working with Finance team for stock and payment reconciliation.

Open API - Associate (Brand Manager)

Fynd Shopsense Retail Technologies Pvt. Ltd.
Mumbai , India
2019.01 - 2020.12
  • Managing multi-category brand business on Indian E-Com marketplaces via Fynd platform.
  • Managed brands like Monte Carlo, Metro, Red Chief, BBW, Celio
  • Onboarding, managing and growing brands business on E-Commerce marketplaces via Fynd platform.
  • Meeting the tight deadlines for onboarding brands in a fast-paced environment and achieving monthly sales target.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • SQL, Google BigQuery and Google Data Studio for analysis, reports and dashboards for overview of brand performance.
  • Used strong analytical and problem-solving skills to develop effective solutions for daily challenges faces by brands.
  • Training brands retail store and warehouse team on Fynd dashboard for order processing and omni channel E-Com operations.
  • Sending packaging to brands retail stores across India.

Customer Service Executive

Iksula Services Pvt. Ltd.
Mumbai , India
2021.05 - 2023.12
  • Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.

Education

Bachelor of Commerce - Commerce

Claras College of Commerce, Mumbai, India
2016.06 - 2018.04

MBA - Marketing

Amity University, Mumbai
2021.07 - 2023.10

Online MBA

Skills

  • P>Multi tasking & Team player
  • P>Excel, Word, PPT
  • P>SQL, BigQuery, Data Studio
  • Fashion merchandising
  • Footwear merchandising
  • Brand awareness techniques
  • Promotions planning
  • Accessories merchandising
  • Seasonal promotions

Certification

Digital Marketing

Languages

English
Fluent

Timeline

Senior Online Merchandiser - Signature Technologies DMCC (storeus.com)
2023.07 - Current
E-Commerce Coordinator - Landmark Group
2022.06 - 2023.06
Amity University - MBA, Marketing
2021.07 - 2023.10
Customer Service Executive - Iksula Services Pvt. Ltd.
2021.05 - 2023.12
E-Commerce Officer - Ajmal Perfumes Manufacturing Pv.t Ltd.
2020.12 - 2022.05

Digital Marketing

2020-06
Open API - Associate (Brand Manager) - Fynd Shopsense Retail Technologies Pvt. Ltd.
2019.01 - 2020.12
Claras College of Commerce - Bachelor of Commerce, Commerce
2016.06 - 2018.04
Syed Mohammed Hamid