SYED MUSHEER AHAMED
Summary
An accomplished and results-driven General Manager with over 15 years of expertise in retail management, operational excellence, business development, and strategic leadership. Adept at optimizing sales, leading high-performance teams, enhancing customer engagement, and driving profitability. Proficient in financial planning, supply chain coordination, compliance management, and process enhancement. Passionate about fostering a culture of innovation and continuous improvement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Nesto Hyper Market
05.2023 - Current
- Spearhead daily operations and sales assessments, identifying expansion opportunities and mitigating risks
- Supervise procurement coordination to ensure optimal inventory levels, with a focus on promotional strategies
- Enforce compliance protocols, ensuring adherence to operational standards and safety regulations
- Interpret financial reports, delivering actionable insights to refine cost structures and boost profitability
- Conduct performance appraisals, fostering a results-oriented work environment
- Transformed sales performance through innovative operational enhancements and customer-centric strategies
- Established an efficiency-driven culture, optimizing service excellence and team productivity
Store Manager
Croma (TATA Group)
01.2019 - 03.2023
- Managed end-to-end store operations, ensuring seamless sales execution and inventory control
- Designed and implemented targeted training modules to elevate staff competency and customer engagement
- Strengthened vendor relations to maintain timely stock availability and address consumer grievances
- Boosted revenue by leveraging performance-driven strategies and cohesive team leadership
- Recognized for consistently surpassing operational and sales benchmarks
Store Manager
Nesto Hyper Market
11.2016 - 12.2018
- Analyzed revenue streams and devised promotional campaigns to optimize sales growth
- Ensured inventory replenishment efficiency while resolving customer issues proactively
- Revamped store operations, reducing shrinkage and increasing overall profitability
- Elevated store efficiency, contributing to sustained revenue progression
- Championed data-driven sales strategies aligned with corporate objectives
Store Manager
City Center (EKK Group)
05.2014 - 09.2016
- Supervised inventory levels, liaising with suppliers to maintain consistent stock flow
- Led operational reviews, focusing on service optimization and cost reduction
- Strengthened customer satisfaction metrics through structured operational reforms
- Enhanced profit margins by streamlining inventory workflows
Manager
More Mega Store Hyper Market
01.2012 - 05.2014
- Partnered with procurement teams to refine stock management strategies
- Launched promotional campaigns to amplify consumer engagement and sales outcomes
- Elevated store profitability through strategic inventory realignment
- Reinforced brand reputation, increasing customer retention rates
Area Manager
Smart Retail Pvt Ltd.
05.2007 - 12.2011
- Directed multi-store operations across 13,350 sqft, managing 82 personnel
- Orchestrated team meetings to optimize merchandising and promotional rollouts
- Championed retail expansion strategies, meeting aggressive sales goals
- Pioneered Standard Operating Procedures (SOPs) to enhance stock efficiency
Assistant Store Manager
Subhiksha Retail Pvt Ltd.
01.2005 - 04.2007
- Executed sales growth initiatives while overseeing customer service excellence
- Implemented inventory control mechanisms to minimize stock discrepancies
Senior Supervisor
Jubilant Total
07.2004 - 09.2005
- Managed customer relations, ensuring high service standards
- Administered sales initiatives to boost product visibility and profitability
Education
Bachelor's Degree -
Commerce
Skills
- Strategic Leadership
- Team Development
- Workforce empowerment
- Employee engagement
- Succession planning
- Performance evaluation
- Retail Excellence
- Operations Excellence
- Workflow optimization
- Quality assurance
- Logistics management
- Vendor coordination
- Financial Acumen
- Business Acumen
- Budgeting
- Forecasting
- Expense control
- Revenue enhancement
- Profitability maximization
- Sales Strategies
- Marketing Strategies
- Brand positioning
- Customer acquisition
- Loyalty programs
- Competitive market analysis
- Stakeholder Communication
- Negotiation
- Persuasive communication
- Corporate relations
- Public relations
- Cross-functional collaboration
- Process Improvement
- Risk Management
- Compliance oversight
- Regulatory adherence
- Change management
- Crisis resolution
- Financial Reporting
- Data Analysis
- Enterprise Resource Planning (ERP) Systems
- Business Intelligence Tools
Certification
- ISO 2020 - Food Safety Management System
- HACCP - Hazard Analysis & Critical Control Point
- Technical Proficiency - MS Office, Retail Pro 8.0, SAP, BI, NAV
Languages
English
Hindi
Kannada
Urdu
Tamil
Telugu
Awards
- Promoted to Area Manager at Smart Retail Pvt Ltd.
- Awarded Best Store Manager, Smart Retail Pvt Ltd.
- Recognized as Best Operations Area Manager, Smart Retail Pvt Ltd.
- Achieved Best Sales Performance, Subhiksha Retail Pvt Ltd.
Timeline
General Manager
Nesto Hyper Market
05.2023 - Current
Store Manager
Croma (TATA Group)
01.2019 - 03.2023
Store Manager
Nesto Hyper Market
11.2016 - 12.2018
Store Manager
City Center (EKK Group)
05.2014 - 09.2016
Manager
More Mega Store Hyper Market
01.2012 - 05.2014
Area Manager
Smart Retail Pvt Ltd.
05.2007 - 12.2011
Assistant Store Manager
Subhiksha Retail Pvt Ltd.
01.2005 - 04.2007
Senior Supervisor
Jubilant Total
07.2004 - 09.2005
Bachelor's Degree -
Commerce
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