SYED NASRULLAH
Dubai,UAE
Summary
Hereby declares accuracy and truthfulness of all provided information, accepting full responsibility for mentioned particulars.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Credit Relationship Officer - BPO
ALWASL INTERNATIONAL GROUP
Abu Bakhar Siddique, DUBAI
05.2025 - Current
- Specialized in enhancing credit scores through strategic improvement services.
- Managed credit profile updates and maintenance for client portfolios.
- Proficient in addressing and resolving customer issues effectively.
- Negotiated payment plans, maximizing early payments to reduce debt recovery time.
- Adept at problem-solving to deliver optimal financial solutions.
- Collaborated with colleagues to achieve effective teamwork.
- Conducted bureau report updates ensuring accuracy and compliance.
Credit Relationship Officer - BPO
CREDIT MANTRI FINSERV PRIVATE LIMITED
Chennai, INDIA
06.2024 - 03.2025
- Enhanced customer relations through empathetic collections approach.
- Scheduled regular client follow-ups to ensure timely debt repayments.
- Achieved successful debt recovery by maintaining constant communication with customers.
- Prepared detailed reports on collections activities to inform strategic planning.
- Collaborated with team members to consistently meet collection targets.
- Negotiated payment plans to improve revenue collection.
- Updated client files to maintain accurate records for future reference.
- Resolved customer complaints swiftly, boosting service satisfaction.
Operation Co-Ordinator & Pricing (Supply Chain)
AL SEAS MARINE PRIVATE LIMITED
Chennai, INDIA
11.2023 - 06.2024
- Import & Export Clearance: Ensured compliant and efficient customs clearance processes.
- Customer Coordination: Collaborated with customers to resolve issues and meet delivery requirements.
- Supply Chain Operations: Managed day-to-day supply chain activities to drive business growth.
- Problem-Solving: Utilized analytical skill store solve logistics and customs-related issues.
- Customs Clearance: Expertise in navigating complex customs regulations and procedures.
Showroom sales assistant
AIRVOICE MOBILE SHOWROOM
Chennai, INDIA
01.2022 - 01.2023
- Resolved issues to boost customer satisfaction.
- Acquired new skills to enhance productivity and efficiency.
- Fulfilled customer orders swiftly and accurately.
- Adopted a positive service approach to elevate satisfaction levels.
- Executed decision-making and problem-solving for effective planning and target completion.
- Controlled documentation with precision, ensuring accuracy in Excel maintenance.
- Updated sales notes with meticulous attention to detail.
- Managed accounting of income and expenditure comprehensively.
Education
Bachelors of Commerce - Corporate Secretaryship
Madras University
INDIA 04.2020 - 05.2023
Skills
- Market research and analysis
- Microsoft Office proficiency
- Fast typing
- Communication and negotiation
- Supply chain management
- Logistics coordination
- CRM systems experience
LANGUAGE
English, Hindi, Tamil, Urdu.
INTERESTS
Interested in Reading books and playing volleyball., Participated cultural events based on business building concepts., Exploring about Logistics, shipping and Business Management ethics.
ACHIEVEMENTS & AWARDS
Distinct Runner-up Volleyball, Good performer Award in social activities.
RESPONSIBILITIES
- Identifying the prospective corporate & developing a database.
- Approaching the prospective Customers to convey the value of company goals.
- Meeting corporate companies & concerned Organization to implement new variation and innovating ideas.
- Helping growth of organization by creating short cut ways and smart techniques.
COMPETENCIES
- Flexible to changing Environments and maintain company growth.
- Proficient in online marketing and data calculations.
- Adaptable and quick positive learner in work assignment
Timeline
Credit Relationship Officer - BPO
ALWASL INTERNATIONAL GROUP
05.2025 - Current
Credit Relationship Officer - BPO
CREDIT MANTRI FINSERV PRIVATE LIMITED
06.2024 - 03.2025
Operation Co-Ordinator & Pricing (Supply Chain)
AL SEAS MARINE PRIVATE LIMITED
11.2023 - 06.2024
Showroom sales assistant
AIRVOICE MOBILE SHOWROOM
01.2022 - 01.2023
Bachelors of Commerce - Corporate Secretaryship
Madras University
04.2020 - 05.2023