SYED RIFAYI
Fleet Co-ordinator
Abu Dhabi
Summary
Strategic and results-oriented operations professional with extensive experience in fleet management, transportation operations, and customer service within government-regulated environments. Currently serving with Arabia Taxi Transportation LLC under the Integrated Transport Centre, Abu Dhabi Government. Recognized for strong leadership, operational discipline, stakeholder coordination, and problem-solving capabilities. Seeking senior-level opportunities as an Operations Manager or Fleet Supervisor to drive operational excellence, service quality, and team performance.
Overview
3
3
years of professional experience
Work History
Fleet Operations & Vehicle Maintenance co-ordinato
Arabia Taxi Transportation LLC
Abu Dhabi
01.2024 - Current
- Managed daily taxi allocation, driver assignments, and fleet availability.
- Supervised de-fleet vehicle maintenance, inspections, and repair coordination.
- Ensured operational compliance with safety, quality, and ITC regulations.
- Supported management in fleet performance optimization and asset utilization.
- Maintained documentation related to vehicle sales, maintenance, and operations.
- Achieved service time and quality targets.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Lost & Found Coordinator | Operations Support
Arabia Taxi Transportation LLC
Abu Dhabi
01.2023 - Current
- Lead lost and found operations for taxi services under the Integrated Transport Centre, Abu Dhabi Government.
- Oversee end-to-end complaint handling, investigation, recovery, and customer communication.
- Coordinate with drivers, dispatch teams, and supervisors to ensure rapid resolution of cases.
- Monitor taxi fleet movements using the CERT system to support operational efficiency.
- Maintain accurate operational records and prepare management-level reports.
- Uphold service quality standards and customer satisfaction benchmarks.
- Currently serving with Arabia Taxi Transportation LLC under the Integrated Transport Centre, Abu Dhabi Government.
Education
Diploma in Marine Engineering -
Mohammed Sathak Polytechnic College
Tamilnadu, India01-2019
SSLC (10th Grade) -
Muna Australian Higher Secondary School
Tamilnadu, India01-2014
Skills
- Operations & Fleet Management Leadership
- Government & Regulatory Compliance
- Team Leadership
- Training & Motivation
- Customer Experience
- Escalation Handling
- Fleet Tracking
- Dispatch
- Logistics
- Vehicle Maintenance
- Asset Control
- Process Improvement
- Reporting
- Stakeholder Coordination
- Driver Coordination
- CERT Taxi Fleet Management System
- UAE Driving License Holder
- Vehicle inspection
- Maintenance coordination
- Service quality assurance
- Team coordination
- Willingness to learn
Languages
Tamil
English
Urdu
Hindi
Malayalam
Custom Section
- Operations & Fleet Management Leadership
- Government & Regulatory Compliance (ITC - Abu Dhabi)
- Team Leadership, Training & Motivation
- Customer Experience & Escalation Handling
- Fleet Tracking, Dispatch & Logistics
- Vehicle Maintenance & Asset Control
- Process Improvement & Reporting
- Stakeholder & Driver Coordination
- CERT Taxi Fleet Management System
- UAE Driving License Holder
Timeline
Fleet Operations & Vehicle Maintenance co-ordinato
Arabia Taxi Transportation LLC
01.2024 - Current
Lost & Found Coordinator | Operations Support
Arabia Taxi Transportation LLC
01.2023 - Current
Diploma in Marine Engineering -
Mohammed Sathak Polytechnic College
SSLC (10th Grade) -
Muna Australian Higher Secondary School