Knowledgeable and dedicated customer service professional with extensive experience engineering industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Language
Work History
Sr. Inspection Engineer
TECHNICAL SAFETY CONSULTANCY LLC
Dubai
01.2021 - Current
Planning and execution of inspection, testing and certification of various Lifting equipment’s, Material handling equipment’s in line with British and EU Standards
Inspection of Various Lifting Accessories like shackles, webbing slings, Wire Ropes, Hooks, Chains and more
Inspection and verification of lifting equipments like Shovels, Tower crane, scaffolds, elevators and escalators and many more.
Meeting several clients on same day.
Conversation on work force with different department people like, purchasers, managers, operations, safety officers, and labors.
Showing clients about the scope of work and the inspection criteria
Explaining the reference standards and method of statement to the clients
Submitting the report and certificates to the clients basing on the inspection conducted.
If any of the items/equipments fails to meet standard operation procedure, then same shall be explained to customer/client via report chart in detail.
Maintaining personal and professional appearance with the clients.
Extra activity by participating in sales.
Organizing events related to success and other organizational goals.
Meeting the company beyond expectations.
SR. Inspection Engineer
BSAFE SAFETY & SECURITY CONSULTANCY LLC
Dubai
07.2018 - 11.2020
Carried out day-to-day duties accurately and efficiently.
Maintained excellent attendance record, consistently arriving to work on time.
Worked flexible hours across night, weekend and holiday shifts.
Created plans and communicated deadlines to complete projects on time.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Improved operations through consistent hard work and dedication.
Used coordination and planning skills to achieve results according to schedule.
Worked with customers to understand needs and provide excellent service.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Received and processed stock into inventory management system.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Identified issues, analyzed information and provided solutions to problems.
Prepared variety of different written communications, reports and documents.
Led projects and analyzed data to identify opportunities for improvement.
Increased customer satisfaction by resolving issues.
Delivered services to customer locations within specific timeframes.
Proved successful working within tight deadlines and fast-paced atmosphere.
Project Engineer
AL WAQAYAH SECURITY & SAFETY EQUIP. TR. & FIX CENTRE
Sharjah
01.2017 - 07.2018
Liaised with company executives and project managers to acquire resources to move projects forward.
Communicated with industrial equipment installers to deliver technical support throughout project execution.
Assisted with cost proposal development and customer presentations.
Delivered concise instructions to technical team to maintain quality control.
Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
Monitored metrics during project execution to maintain compliance with planned costs.
Reviewed progress controls for project quality assurance.
Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
Determined and scheduled priorities as required to progress engineering work.
Recommended process improvements to reduce unnecessary waste.
Planned and managed engineering projects and continuous improvement programs to reduce labor and costs.
Identified technical risks within managed projects.
Maintained records for each project and engineering discipline.
Assessed impact of modification requests for ongoing projects.
Trained junior engineers in workstation design and material handling.
Delivered regular compliance reports to drive process improvement and corrective measures.
Monitored installation of materials and equipment for compliance with drawings and specifications.
Performed constructability reviews of construction bid documents for coordination purposes.
Site Engineer
COOL AID TECHNOLOGIES PVT. LTD.
Hyderabad
02.2014 - 10.2015
Observe, witness, verify and record whether the quality of work being performed by the contractors is satisfactory and in compliance with the approved documents
Quality Surveillance, inspection and witness of contractor's requests for inspections
Witnessing of Visual inspections and review of daily fit-up, other Reports & Inspection checklists
Provide technical support to Project Management in resolving problems concerning inspection methods and procedures of completing works within the scope and intent of applicable codes and standards
Review, evaluate and monitor the daily & weekly reports from the subcontractors
Attending weekly Meeting and discussing the quality issues
Preparation of Inspection Report and Final Document for Dossier.
HR/Admin/Operations Head at Bliss Global Occupational Safety Consultancy LLCHR/Admin/Operations Head at Bliss Global Occupational Safety Consultancy LLC