SYED SHAH HUSSAIN
Dubai,United Arab Emirates
Summary
Dedicated professional with expertise in installation and maintenance, troubleshooting, and testing and quality assurance. Demonstrates strong customer services and support skills, ensuring high levels of client satisfaction. Committed to delivering exceptional results through meticulous attention to detail and a proactive approach to problem-solving.
Overview
1
1
year of post-secondary education
2027
2027
years of professional experience
Work history
Exchange Maintenance and Uplifting
Etisalat, UAE
- Preventive maintenance of core and access network equipment.
- Recovery of ceased links, rearrangement of ODF, EDF and DDF.
- Troubleshooting and management of networking devices like routers, switches and firewalls.
- Installation and configuration of access points, wireless routers range extenders and other network devices.
- Static routing and dynamic routing protocols and IP management.
GPON Support | Customer Services
Etisalat, UAE
2011.05 - Current
- Installation and maintenance of GPON equipment at customer premises.
- Proficient in performing structured cabling for voice, video and data services using UTP and Fiber Optics.
- Diagnose and fix the network and connectivity issues, ensuring smooth running of GPON services.
- Perform tests and quality assurance checks to meet network performance standards.
- Interacting with customers, addressing concerns and providing technical assistance.
- Proven ability to attend and clear reported faults within established deadlines.
- Expertise in using the test equipment like OTDR, Power meter, VFL, Ethernet Testers etc.
- Hands on experience in splicing and termination of fiber optic cables, UTP and E1 cables.
- Coordination with different teams and maintaining records.
- Stores, spares and tools management.
- Conduct surveys to assess the feasibility of deploying telecommunication infrastructure.
- Adhere to health and safety guidelines and ensure all work is preferred in a safe manner.
- Stay updated on new technologies and industry best practices.
Education
High School Diploma - Board
Govt. High school karimnagar
India 2004.06 - 2005.04
Skills
- Installation and Maintenance
- Troubleshooting
- Testing and Quality Assurance
- Customer Services and Support
REFERENCES
Avail on demand.
OTHERS
- Working in MS Office Word, Excel and Power Point
- Windows and web applications.
Languages
English
Fluent
Hindi
Advanced
Telugu
Fluent
Timeline
GPON Support | Customer Services
Etisalat, UAE
2011.05 - Current
High School Diploma - Board
Govt. High school karimnagar
2004.06 - 2005.04
Exchange Maintenance and Uplifting
Etisalat, UAE