SYED SHAHZAD

• Coordinated daily fleet and rider operations to ensure efficient and timely deliveries.
• Monitored rider attendance, shift schedules, and operational performance.
• Assisted in on boarding and training new riders on company procedures and delivery standards.
• Resolved operational issues related to riders, deliveries, and customer escalations.
• Communicated with dispatch, customer service, and operations teams to maintain smooth workflow.
• Prepared operational reports and maintained accurate fleet records.
• Supported implementation of process improvements to enhance delivery efficiency.
• Improved rider attendance and operational efficiency.
• Reduced delayed deliveries through effective coordination and monitoring.
• Successfully managed daily operations for 300 riders.
• Contributed to achieving operational targets consistently.

During my tenure as an Operations Coordinator I have played a pivotal role in enhancing operational efficiency and effectiveness.

From overseeing daily activities to coordinating cross-functional teams. I have consistently demonstrated my ability to manage multiple tasks and priorities with

precision and professionalism.

Coordinated daily operational activities,including

scheduling.inventory management,and logistics,ensuring smooth workflow.

Implemented efficient processes that reduced operational

costs and improved overall productivity.

Facilitated communication between various departments to

ensure seamless coordination and collaboration.

Managed a team of employees,providing training,guidance,

Prepared reports and analysed data to identify areas for improvement and implemented corrective actions.

Assisted in the planning and execution of company events.

meetings.and conferences.