Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
CustomerServiceRepresentative
SYED YOUSUF

SYED YOUSUF

Business bay DubaI,UAE

Summary

Experienced professional with a strong background in logistics, customer service, freight forwarding, and Documentation. Demonstrates expertise in customs procedures, goods inspections, and customs clearance procedures. Adept at logistical transport planning, budgeting, and quality assurance. Proven ability to manage stress effectively while maintaining high standards of professional communication and teamwork. Committed to enhancing public relations and ensuring efficient time management in all operations.


Passionate In Logistic with strong experience in data accuracy and management. Independent problem-solver focused on customer satisfaction and product development. Works well under tight deadlines.

Overview

7
7
years of professional experience
12
12
years of post-secondary education
1
1
Certification

Work History

Import export specialist

NOCH BUILDING MATERIALS TRADING LLC
Dubai, united Arab emirates
09.2024 - Current
  • Coordinated shipments and deliveries to optimise efficiency and minimise costs.
  • Followed correct customs clearance procedures for exporting and importing goods.
  • Helped clients navigate complex international shipping systems, comply with regulations and avoid shipping delays.
  • Successfully delivered on tasks within tight deadlines.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Verified cargo contents against transport documentation.
  • Handled client queries regarding shipment status efficiently, increasing client trust levels.
  • Coordinated and resolved shipping details in English and Hindi.
  • Worked closely with suppliers, ensuring smooth transactions and prompt resolution of any issues.
  • Negotiated multi-stage transport services for international shipments.
  • Optimised logistics processes, improving overall operational efficiency and customer satisfaction.
  • Tracked shipments using multiple software systems and kept clients informed on progress.

Customs Documentation, Transportation, Inspection

Primelink LLC
01.2022 - 09.2024
  • Expertise in processing all types of Bill of Entry to facilitate efficient customs clearance.
  • Prepared customs documentation, including invoice attestation.
  • duty exemptions, and all types of claims such as duty deposits and documents deposit and refunds claims.
  • Managed all aspects of inspections, exit certificates, and permits related to customs processes.
  • Ensured compliance with applicable laws to facilitate the smooth import and export of goods.
  • Cleared goods through customs, overseeing the process from documentation to delivery at the designated destinations for clients.
  • Calculated duty and tariff payments owed on shipments to facilitate timely and accurate financial transactions.
  • Helped clients navigate complex international shipping systems, comply with regulations and avoid shipping delays.
  • Coordinated shipping schedules, resulting in smooth operations and minimal delays.
  • Maintained open communication lines with clients regarding their custom needs, enhancing client satisfaction.
  • Coordinated and resolved shipping details in English and Hindi.
  • Partnered with customs professionals, clients and transport teams to deliver shipments on-time for minimum cost.

Documentation | Customer Service | Import & Export

Imex Shipping & Logistics LLC
01.2018 - 01.2021
  • Prepares documents and forms to move goods efficiently through import and export steps and procedures
  • Review paperwork and documents to ensure shipping, handling, storage charges, and customs fees are billed correctly
  • Processes claims on merchandise shortages and overages
  • Knowledge of Dubai customs clearance
  • Verified cargo contents against transport documentation.
  • Tracked shipping trends to identify consistent problems with customs, carriers or specific types of cargo.
  • Coordinated and resolved shipping details in English and Hindi.
  • Coordinated with logistics teams to ensure timely delivery of goods.

Education

Bcom - Commerce

B R AMBEDLAR OPEN UNIVERSITY
01.2016 - 01.2018

High school - undefined

GOVT HIGH SCHOOL HUMAYU NAGAR 2
01.2006 - 01.2016

Skills

  • Customer service
  • Freight forwarding
  • Professional communication
  • Stress management
  • Quality Assurance
  • Logistics
  • Public Relations
  • Teamwork
  • Time Management
  • Effective Communication
  • Budgeting
  • Goods inspections
  • Customs clearance documentation
  • Logistical transport planning
  • Customs procedures

Languages

English
Hindi

Certification

Driving License in UAE.

Timeline

Import export specialist

NOCH BUILDING MATERIALS TRADING LLC
09.2024 - Current

Customs Documentation, Transportation, Inspection

Primelink LLC
01.2022 - 09.2024

Documentation | Customer Service | Import & Export

Imex Shipping & Logistics LLC
01.2018 - 01.2021

Bcom - Commerce

B R AMBEDLAR OPEN UNIVERSITY
01.2016 - 01.2018

High school - undefined

GOVT HIGH SCHOOL HUMAYU NAGAR 2
01.2006 - 01.2016

Driving License in UAE.

SYED YOUSUF