SYED ASFAND EBAD
DUBAI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Senior Barista
Mondoux Resturant
08.2022 - Current
- Promoted additional items with beverages, increasing store sales.
- Helped management keep adequate supply on hand by notifying of shortages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Junior Barista
Arto Coffee
09.2021 - 07.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Sales Associate
Junaid Jamshed
04.2018 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Science -
Secondary School of Education
High School Diploma -
Mechanical Engeneering Collage
Skills
- Restocking Management
- Adaptable and Flexible
- Positive Reinforcement
- Brand Loyalty
- Retail Operations
- Customer Engagement
- Efficient Service
- Available Weekends
- Guest Relations
Languages
English
Intermediate (B1)
Hindi
Advanced (C1)
Timeline
Senior Barista
Mondoux Resturant
08.2022 - Current
Junior Barista
Arto Coffee
09.2021 - 07.2022
Sales Associate
Junaid Jamshed
04.2018 - 07.2021
Associate of Science -
Secondary School of Education
High School Diploma -
Mechanical Engeneering Collage
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