Summary
Overview
Work History
Education
Skills
Blogging
Timeline
Generic

Syed Javed Alam

Business Leader
Dubai

Summary

Visionary Leader with 29 years of experience making excellent decisions based on the customer feedback & company strengths across geographies and Industries to improve people happiness ,customer satisfaction and improved business performance. Well respected for leadership, integrity and innovation.

Overview

29
29
years of professional experience

Work History

Chief Business Officer -MENA

Adaps Pty Ltd.
Dubai
08.2022 - Current
  • Adjusted company plan based on customer satisfaction surveys and sales reports to achieve stronger market position.
  • Designed and executed successful sales and marketing procedures using innovative strategies.
  • Balanced business needs and customer needs to optimize business and customer satisfaction across MENA.
  • Build strong partner eco system to enable seamless expansion across various markets like Saudi Arabia,UAE,Kuwait,Qatar,Bahrain ,Oman and Egypt.

Entrepreneur-Co-Founder

FMW& Calidad Ventures Private Limited
National Capital Region -Delhi
05.2019 - 08.2022
  • Ideation, Market Study in terms of market potential.
  • Creating a Business plan for the concept and POC.
  • Setting up the processes, Merchandise planning, E-commerce Operations, People, Project Execution, and supply chain for the company.
  • Launch of the POC store branded as NATURE’S DELITE
  • Created a Consulting firm with objective of starting a food audit agency and launch of an EDTech business.

Consultant

Yousuf Abdul Latif Jamil Group -YALJ
Delhi /KSA
03.2021 - 07.2022
  • Develop market for Organic dates across different countries with focus on India,Bangladesh,Indonesia,Malaysia ,China and Australia
  • Create a market plan keeping in mind the various consumer preferences across different countries .
  • Create a B2B as well B2C strategy for the company and modern trade penetration

Regional Head-West

Landmark Arabia
Riyadh/Jeddah/Khobar
05.2010 - 04.2019

Landmark Group (LANDMARK ARABIA-KSA)

- Sept 2016 to April 2019 - Regional Head (West, Jeddah)

- Jun’15 to Jun’16: Regional Head – North-, Buryada.

- May’10 to Jun’15: Retail Head – (Max) – Eastern Region-Khobar

  • Orchestrated the P&L of Max business, doubling store counts and profitability in Eastern region.
  • Improved Eastern region Max market share from 8% in 2012 to 13% in 2015.
  • Set-up and headed Northern region for Landmark Arabia Operations.
  • Leveraged company's core strength diversification/nationalization of stores.
  • Generated over 80% NPBT from Holy Cities for Landmark Arabia.
  • Managing functions related to Supply Chain, HR, L&D, Property, Admin, and Facilities for the region.

Vice President of Operations

NIlgiris
Bangalore
12.2008 - 02.2010

NILGIRIS FOOD RETAIL (VICE PRESIDENT) - BANGALORE - INDIA (ACTIS -PE) Dec’08 to Feb’10

  • Attained growth of around 20% (same store growth) and streamlined back-end operations.
  • Achieved revenue of 1500/sq. ft., highest in food grocery segment across modern trade.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Identified opportunities to improve business process flows and productivity.

Business Head

Spencers Retail Ltd
Lucknow
01.2007 - 12.2008

SPENCERS RETAIL (BUSINESS HEAD-U.P.) - LUCKNOW-INDIA (RPG GROUP) Jan’07 to Dec’08

  • Established UP cluster for the company and successfully launched 30 stores.
  • Bagged highest revenue per sq. ft. from the new cluster in all parameters across RPG group.
  • Launched the first new region to achieve +EBIDTA at store level within the next 6 months of the launch
  • Set and monitored annual budgets for departments and entire business.
  • Streamlined costs through proactive examination and improvement of operations.
  • Established and managed monthly, quarterly and yearly sales plans.

Regional Manager-South Asia

Pearson Group
New Delhi
08.2005 - 12.2006

NCS PEARSON - PEARSON VUE – REGIONAL MANAGER (South Asia)-DELHI-INDIA (PEARSON PLC.) Aug’05 to Dec’06

  • Set-up company-owned centers in multiple locations.
  • Successfully started Professional Centers in Pakistan, Bangladesh, Nepal, and Sri Lanka.
  • Enrolled business partners and ensured smooth business operations in 5 countries in the shortest possible time of 3 months across APAC.
  • Identified the training and development needs of employees.
  • Launched joint promotions across SAARC region with local partners.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.

Regional Head/Head-Business Development

Apollo Health& Lifestyle Ltd
New Delhi
11.2001 - 08.2005

APOLLO HEALTH& LIFESTYLE LTD.

- Nov’01 to Mar’03: (REGIONAL HEAD – NORTH) - DELHI-INDIA

  • Apr’03 to Aug’05: (Head- Franchise Development-India & Middle East)-HYDERABAD
  • Signed 50 agreements with various Indian and International Franchise Business Partners.
  • Contributed to launching the first Apollo Clinic of the company in India and Overseas.
  • Established Health Edge Card (LOYALTY CARD) for customer retention.
  • Recipient of Employee of the Year Award in 2002.
  • Communicated directly with customers and partners to build strong business networks and relationships.

Sr. Manager-Channel Sales

Netfinex.com
New Delhi
01.2001 - 10.2001

NETFINEX.COM (Sr. Manager Channel Relations)-GURUGRAM.-INDIA (NASDAQ INDIAN JV) Jan’01 to Oct’01

  • Attained a chain of more than 50 Channel Partners.
  • Exceeded the business target by 50%.
  • Improved business processes to increase productivity and align channel sales department with organization.

Business Head

DHL Worldwide Express
Delhi/Varanasi/Kanpur
07.1994 - 12.2000

DHL WORLDWIDE EXPRESS (BUSINESS MANAGER -U.P.) KANPUR-INDIA (DEUTSCHE DHL GROUP) Jul’94 to Dec’00

  • Grew the business(U.P SBU) volume from INR. 70 Million to INR 150 Million within 3 years.
  • Achieved the number one SBU(U.P.) position across the country for the Service Level Parameter set by Global HQ, Brussels.
  • Streamlined costs through proactive examination and improvement of operations.

Education

MBA - Business Management &Marketing

Centre For Management Development
India
05.1994

Skills

  • Cross functional Expertise
  • People Development
  • Customer Centricity
  • Innovative strategies to win the customers and various markets
  • Entreprenureship
  • Result Oriented

Blogging

lifepersquarefeet.blogspot.com

 

Timeline

Chief Business Officer -MENA

Adaps Pty Ltd.
08.2022 - Current

Consultant

Yousuf Abdul Latif Jamil Group -YALJ
03.2021 - 07.2022

Entrepreneur-Co-Founder

FMW& Calidad Ventures Private Limited
05.2019 - 08.2022

Regional Head-West

Landmark Arabia
05.2010 - 04.2019

Vice President of Operations

NIlgiris
12.2008 - 02.2010

Business Head

Spencers Retail Ltd
01.2007 - 12.2008

Regional Manager-South Asia

Pearson Group
08.2005 - 12.2006

Regional Head/Head-Business Development

Apollo Health& Lifestyle Ltd
11.2001 - 08.2005

Sr. Manager-Channel Sales

Netfinex.com
01.2001 - 10.2001

Business Head

DHL Worldwide Express
07.1994 - 12.2000

MBA - Business Management &Marketing

Centre For Management Development
Syed Javed AlamBusiness Leader