Syed Kashif Hasan

• Opening shifts leading the breakfast operations.
• Upselling beverages to maximise the revenue
• Cooperative teamwork in order to receive guest satisfaction and social media reviews
• I experienced the Lunch, Brunch, BO"s and group Guests Operations.

THE LIBRARY(Coffee shop)

• Attracted guests and generated sales using promotional materials
• Responsible for dealing with the guests in the front-line shop.Respectively of the front of the house
• Opening and closing the shift generates and submits the micros reports on a day-to-day basis.
• I assure you that all the complaints are well handled and there is no repetition of any one of them
• I am flexible to the opinions and ideas of my fellows and seniors.
• Responsible for the operations and handling the VIP Guests.
• Focused on up-selling in order to meet the department target selling.

PRIVATE DINING

• Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
• Provided administrative support to upper management through inventory reporting, budget governance, and payroll management.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Prepared and submitted end-of-shift reports using [Software]
• Faced audit and being ranked good I opt a team-leading skill which supports me in being flexible.
• Expert in Micros,Focused on reviews and marketing as well for company well-being and my confidential growth.
• Handled cash, checks, and credit cards, processing transactions onsite for products and services.

• Extreme experience in Food and Beverage in all the outlets.
  Flexible to work and extend.
• Presenting quality service in every possible luxury tradition.
• Following my leaders and asking doubts with my reporting manager.
• I aimed to learn all that it takes to meet the guest demand in this changing market.