Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
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Syed Meer Irfanuddin

Syed Meer Irfanuddin

Abu Dhabi,UAE

Summary

Dedicated professional with a strong technical background and proven expertise in diverse domains, including technical support, Backoffice support, and BMS operations. Aiming to contribute dynamic skills and experience to different facets of the industry, leveraging adaptability and a client-focused approach to provide effective solutions. Seeking a challenging and rewarding career that allows continuous growth, learning, and the opportunity to excel in various operational and technical roles.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Senior BMS Operator

Etisalat by e&
Abudhabi, UAE
08.2021 - Current
  • Operated and maintained the Building Management System (BMS), SCADA & access control system for a large-scale data center & High-rise building
  • Monitored and managed power distribution units (PDUs), cooling systems, DRUPS, and other infrastructure components
  • Collaborated with facilities and operations teams to coordinate maintenance activities
  • Developed and implemented standard operating procedures (SOPs) for BMS operations and maintenance
  • Oversaw cooling systems, including CRAHs, chillers, and heat exchangers, maintaining optimal temperature and humidity levels
  • Prepared and maintained accurate documentation of system configurations and maintenance activities.

Senior Executive

Hexaware Technologies
Chennai, India
10.2019 - 12.2020
  • Provided administrative support to the telecom back office
  • Worked directly with business clients in a B2B relations
  • Provided backend support for tool migration
  • Ensured timely resolution of tickets within SLA.

Senior Engineer

Movate formerly CSS Corp
Chennai, India
12.2016 - 06.2019
  • Installed and troubleshooted SOHO Router, Range Extender, and Access point
  • Researched, diagnosed, and identified solutions to resolve customer technical issues
  • Provided prompt and accurate solutions to customers via Voice and by taking remote access
  • Trained new team members and managed team performance.

Education

B.Sc - Computer Science

The New College
India, chennai
07.2013 - 04.2016

Skills

  • Facility management
  • Project management
  • Strategic planning
  • Operational support
  • Communication skills
  • Critical thinking
  • Salesforce
  • Troubleshooting proficiency
  • Skilled in TCP/IP and WAN
  • Exceptional telephone etiquette
  • Technical issues analysis
  • Familiarity with fire detection and suppression systems
  • Skilled in environmental monitoring for data center environments
  • Competent in performing patch updates for workstations and standalone servers
  • Exceptional technical support skills
  • Remote assistance expertise for prompt issue resolution
  • Client-focused approach to providing solutions
  • Leadership and team management
  • Detail-oriented and organized
  • Effective problem-solving under pressure
  • Knowledge of BMS applications such as Honeywell, Alerton, Johnson controls, Datos

Additional Information

  • Awards & Recognition: Best Performer at CSS Corp - Hi-Flyer Award for the Quarter JAS 2017.

Languages

English
Advanced
Hindi
Advanced
Urdu
Native
Tamil
Fluent

Timeline

Senior BMS Operator

Etisalat by e&
08.2021 - Current

Senior Executive

Hexaware Technologies
10.2019 - 12.2020

Senior Engineer

Movate formerly CSS Corp
12.2016 - 06.2019

B.Sc - Computer Science

The New College
07.2013 - 04.2016

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Syed Meer Irfanuddin