Syed Muhammad Asadullah
Dubai,United Arab Emirates
Summary
Senior Operations & Administration Officer with 10+ years of hands-on experience in the UAE across tourism, corporate services, and education sectors. Strong background in operations coordination, government liaison (PRO functions), administrative accounts support, and client services. Experienced in handling online client leads, coordinating with digital and sales teams, and managing VIP and corporate requirements. Known for a practical, people focused approach, reliability, and the ability to independently manage operations while ensuring compliance and efficiency..
Overview
12
12
years of professional experience
Work history
Senior Operations & Administration Officer
Diamond Chauffeur Tourism LLC
Dubai, United Arab Emirates
03.2024 - Current
- Oversee daily operations for premium chauffeur, tourism, and lifestyle services.
- Act as Lifestyle Manager for VIP and corporate clients, handling schedules and personalized service requests.
- Handle end-to-end PRO activities including visas, Emirates ID, medicals, labor contracts, and renewals.
- Liaise with MOHRE, GDRFA, RTA, Amer, and Tasheel to ensure compliance.
- Support accounts functions including invoicing, payment follow-ups, vendor coordination, and expense tracking.
- Assist with payroll preparation, WPS coordination, and employee records.
- Coordinate closely with social media and digital teams to support online inquiries and campaigns.
- Manage website and online client leads, coordinating with sales for follow-ups and conversions.
- Maintain company documentation, licenses, vehicle registrations, and insurance.
- Supervise chauffeurs and support staff to ensure service quality and discipline.
- Prepare concise operational and performance reports for management review.
Operations Executive / Student Services Advisor
Global Business Studies FZ LLC
Dubai, United Arab Emirates
08.2021 - 02.2024
- Managed international student visa processing and compliance for the institute.
- Coordinated student accommodation, onboarding, and ongoing support.
- Acted as Student Services Advisor for academic, cultural, and UAE tourism activities.
- Coordinated with accounts on student fee schedules, payment follow-ups, and status updates.
- Supported maintenance of accurate student and financial records.
- Handled operational petty cash and basic expense tracking.
- Acted as purchaser for office supplies, services, and operational requirements.
- Coordinated internal operational requests across departments, including office setup and fit-out works.
- Routed operational requests for approval from the Operations Head before execution.
- Supported international delegations, handling logistics, meetings, and hospitality arrangements.
- Maintained records for students, vendors, visas, and institutional documentation.
Business Development Executive
Golden Falcon General Trading- Tariq Almajid Group
Dubai, United Arab Emirates
08.2016 - 05.2020
- Developed new business opportunities and managed client portfolios.
- Prepared quotations, proposals, and negotiated pricing and delivery terms.
- Coordinated with accounts team for invoicing and collections.
- Maintained customer relationships to ensure repeat business.
- Assisted in sales forecasting and market analysis.
Operations Support Officer
Oasis Foods International PTY LLC – Dubai, UAE
Dubai, United Arab Emirates
07.2013 - 05.2016
- Supported daily operations including order processing and inventory coordination.
- Handled basic accounts tasks such as invoice checking and payment follow-ups.
- Maintained records and coordinated with logistics and sales teams.
- Delivered customer service and resolved operational issues.
Education
Executive MBA - Human Resource
Lahore Business School-Lahore University
Pakistan 01.2009 -
Bachelor of Arts - Arts
University of the Punjab
Pakistan 01.2007 - 02.2008
Skills
- Operations & Administration Support
- Government Liaison & PRO Coordination
- Visa & Immigration Processing
- Trade License & Company Documentation
- Accounts Payable & Receivable Support
- Invoicing, Collections & Payroll Coordination
- Vendor & Client Coordination
- Compliance & Record Management
- ERP Systems & MS Office
- Time Management & Multitasking
- Transport and logistics management
Languages
English
Fluent
Urdu
Native
Punjabi
Native
Affiliations
- Travelling & cultural exploration
- Event coordination & lifestyle services
- Networking & relationship building
- Light gaming
- Following tourism and hospitality trends
References
References available upon request.
Timeline
Senior Operations & Administration Officer
Diamond Chauffeur Tourism LLC
03.2024 - Current
Operations Executive / Student Services Advisor
Global Business Studies FZ LLC
08.2021 - 02.2024
Business Development Executive
Golden Falcon General Trading- Tariq Almajid Group
08.2016 - 05.2020
Operations Support Officer
Oasis Foods International PTY LLC – Dubai, UAE
07.2013 - 05.2016
Executive MBA - Human Resource
Lahore Business School-Lahore University
01.2009 -
Bachelor of Arts - Arts
University of the Punjab
01.2007 - 02.2008