Syed Muzaffar Abdi
Dubai,UAE
Summary
Dynamic seller focused on delivering the highest standards of customer service. Thinks critically with a can-do attitude for successful retail operations. Results-driven Sales specialist with proven expertise and exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase revenue. Expert in building connections and servicing accounts. Motivated individual with experience in customer service and Sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work history
International Sales Specialist
Tilal Properties
Sharjah, UAE
2023.10 - Current
- Built and maintained relationships with international clients, agents, partners, fostering trust and long-term business partnerships.
- Led sales presentations, property tours, and meetings with prospective international clients, effectively communicating the value proposition of Tilal Properties' real estate offerings.
- Provided personalized customer service and support throughout the sales process, ensuring client satisfaction and retention.
- Negotiated sales agreements and contracts with international clients, achieving favorable terms for Tilal Properties while meeting client needs.
- Successfully closed 7.5 million AED in sales revenue, demonstrating strong negotiation skills & market expertise.
- Consistently achieved top-quality scores for sales performance since joining Tilal Properties.
- Handled incoming calls for clients, answering questions.
Portfolio Specialist
ARK Vision International Real Estate
Dubai, UAE
2023.08 - 2024.10
- Stayed current on processes and procedures to offer relevant assistance. Handled high-volume calls to address customer inquiries and concerns.
- Used critical thinking to break down problems, evaluate solutions, and make decisions. Advised clients on buying, selling, and investing in real estate, tailoring strategies to meet their unique objectives and financial goals.
- Arrange business meetings with prospective clients, Successfully close 2.5 million AED in sales revenue, and keep records of sales, and revenue. Built and maintained strong relationships with clients.
- Promote sales through advertisements, open houses, and listing services. Provided exceptional customer service throughout the transaction process, from initial consultation to closing with a client satisfaction rate.
Business Development Associate
Zameen.com - Dubizzle Group
Dubai, UAE
2022.10 - 2023.07
- Evaluated competitor behaviour, identifying trends and strategies to foster growth.
- Conducted market research to understand the customer base and enhance products.
- Successfully closed 8.1 million PKR in sales revenue, and rewarded as Star Performer.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Arrange business meetings with prospective clients. Define and follow up on yearly targets and objectives. Develop and implement strategies for new services.
- Determine new opportunities by analyzing business needs. Assists in the completion of monthly targets.
- Proactively initiate and engage sales calls to new prospects. Closes new business deals by coordinating requirements and developing and negotiating contracts.
Education
Diploma of Education - Business Administration
TTC College
Karachi PakistanSkills
- Target driven
- Customer service
- Team building
- Customer-focused
- Public relations
- Key Performance Indicator (KPI)
- Problem Solving
- Decision Making
- Operations Management
- Strategy Development
- Supply chain Management
Languages
English
Advanced
Urdu
Native
Hindi
Fluent
Accomplishments
- Star Performer - Dubizzle Group - Zameen.com
- Highest Number of meetings in 1st month
- Top Sales Conversion in 1st the month
- Upsold additional products, increasing monthly revenue 76%
Timeline
International Sales Specialist
Tilal Properties
2023.10 - Current
Portfolio Specialist
ARK Vision International Real Estate
2023.08 - 2024.10
Business Development Associate
Zameen.com - Dubizzle Group
2022.10 - 2023.07
Diploma of Education - Business Administration
TTC College