Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Manager IT
Al Tannan General Trading LLC (Al Tannan Group)
Dubai, UAE
01.2020 - Current
Microsoft Dynamics 365 F&O Administrator & Level 1 -Support
Utilize Dynamics 365 experience to gather business requirements
Analyze and study existing business processes and propose improvement in them
Work closely with business to define business rules, workflows, and access control
Setup and configure Dynamics 365 to optimum manner to meet of business requirement
Worked facilitate functional testing and UAT
Identify risks, issues and report on project progress to management
Assisted with preparing work instructions and other training materials
Meets Departments to gather business requirements and map to solution
Perform gap analysis from requirements gathered to solution proposed
Complete design/configuration Microsoft Dynamics 365 F&O modules and key third-party products
Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation
Build integrations to perform data conversion tasks and additional integrations based off requirements
Lead all tasks relating to feature testing, solution testing, and user acceptance testing
Provide application support for All departments
Assist with escalation support for help desk
Works with management to keep projects on schedule and recommend needed action to meet deadlines
Perform demonstrations of solutions to departments
Design/create financial statements with Management Reporter and other financial reporting tools
Mentor ERP Staff & Users
Support Technical Consulting Manager with various duties
Obtain and maintain Microsoft Dynamics 365 F&O and BC certifications
Prepare functional specification for customizations required for Dynamics 365 ERP implementations
Testing detailed functional designs for business solution components and prototypes.
Senior Executive- HR
Al Tannan General Trading LLC (Al Tannan Group)
Dubai, UAE
02.2015 - Current
Handled entire recruitment cycle starting from collection of Manpower requisition to joining of employee
Issued offer Letter, appointment Letter, release letter, experience letter and all other official letter related to HR Department
Maintained leave & attendance of Group of Companies & H.O
Employee daily basis
Prepared Salary Statement and processing timely distribution of salary, bonus, increment, pay- slip
Coordinate with Corporate Office, Outlets regarding documentation for joining at outlets, and other all (regarding transfer, travelling expenses' etc.) matter
Conducted exit interviews, findings cause of employee turnover & informing management about reason
Handles Full & Final Settlement process in coordination and Clearance with related departments
Prepared MIS report as per requirement
Liaise with other functional / departmental head to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purpose and achievements
Maintained awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to directors and staff within organization
Maintained and regularly updated master database (individual file, individual data etc.) of each employee
Resolved grievances or queries that any of employees have
Checked travel and tour expenses and contractor bills and record in relevant software for timely credit of amount into employee's accounts
Reviewed job descriptions for all positions at regular intervals and updating them in consultation with respective managers
Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures
Handled all queries of employees
Be it related to salary, leaves, attendance, and transfer etc.
Education
Bachelor of Business Administration - Organization Process
University oF Peshawar
Peshawar
09.2008 - 03.2013
Skills
Sales Coordination
CRM Management
Communication
Organization
Attention to Detail
Problem Solving
Team Collaboration
Adaptability
Tech Proficiency
Customer Focus
Systems and automation applications
Languages
English
Advanced (C1)
Urdu
Advanced (C1)
Persian
Intermediate
Pashto
Upper intermediate (B2)
Affiliations
Travelling
Music
Social media
Accomplishments
Employee of the Year
Dedicated Employee
Perfect Attendance
Certification
45 Days Internship and Training at Askari Islamic Bank Peshawar
2 months Technical vocational training at “Govt of NWFP Trade testing Board Peshawar
5-days training LMST the Leadership Management Skill Training from Sarhad Rural Support Program NWFP
2 Months Certification of the Microsoft Office (Word / Excel /Access & PowerPoint) and Basic Networking
Timeline
Manager IT
Al Tannan General Trading LLC (Al Tannan Group)
01.2020 - Current
Senior Executive- HR
Al Tannan General Trading LLC (Al Tannan Group)
02.2015 - Current
Bachelor of Business Administration - Organization Process
University oF Peshawar
09.2008 - 03.2013
45 Days Internship and Training at Askari Islamic Bank Peshawar
2 months Technical vocational training at “Govt of NWFP Trade testing Board Peshawar
5-days training LMST the Leadership Management Skill Training from Sarhad Rural Support Program NWFP
2 Months Certification of the Microsoft Office (Word / Excel /Access & PowerPoint) and Basic Networking
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