Results-oriented IT Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.
Communication
Customer service
Organizational skills
Time management
Building Management Systems
Problem-solving skills
Vulnerability scanning
Firewall configuration
Endpoint protection
Cyber threat intelligence
CCTV Management
Intrusion detection and prevention
BMS Programming
Automation Systems
Networking
Access control management
Backup Software
Active Directory
NVR & DVR Configuration
Debugging skills
Troubleshooting skills
System Administration
Technical Support
User Support
Remote Support
Incident Management