Summary
Overview
Work History
Education
Skills
Awards
Hobbies and Interests
Languages
Personal Information
Timeline
Generic
TABASUM SHOUKAT

TABASUM SHOUKAT

Sharjah

Summary

Dynamic professional with extensive experience in inventory management and dispatch coordination within warehouse operations. Proven track record of optimizing supply chain processes, achieving service KPIs, and streamlining workflows. Skilled in business operations, team leadership, and effective communication, with a strong ability to drive operational efficiency, resolve challenges strategically, and enhance customer satisfaction.

Overview

19
19
years of professional experience

Work History

Store Coordinator

Al Qaryah Car Auction
Sharjah
02.2025 - Current
  • As a Store Coordinator, I efficiently managed the issuance of materials in line with staff requirements to support seamless daily operations, coordinated closely with the Procurement Department and vendors to ensure uninterrupted workflow, prepared Goods Receiving Notes (GRN) and Goods Issue Notes (GIN), maintained accurate inventory records, generated A/P invoices in SAP, and submitted daily reports tracking all incoming and outgoing stock.

Warehouse In charge

Abdullah & Nasir Auto Spare Parts
Sharjah
04.2023 - 01.2025
  • Working as warehouse In charge-Dispatch Officer
  • Maintained inventory and dispatch information.
  • Developed daily work and run schedules.
  • Supervised staff and equipment locations and ensured coordination of delivery timely.
  • Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
  • Opens and closes repair orders.
  • Implements and maintains an effective dispatch system.
  • Maintaining Inventory stock also minimize Discrepancies regarding stock.

Dispatch Officer

Pakistan Telecommunication
Gujranwala
01.2021 - 01.2023
  • Working as Dispatch officer in regional store of GTR (Gujranwala Telecom Region).
  • Delivers items to related Exchanges stores and customers by verifying orders.
  • Inventories stock.
  • Arranges transportation.
  • Organizes items order by editing for price, promotions, and weight compliance.
  • Arranges shipments by checking stock to determine inventory levels, anticipating delivery requirements, and placing/expediting orders.
  • Ships items by examining items, destination, route, rate, and delivery time; ordering carriers.
  • Verifies items shipped by matching bills of lading, reconciling quantities, and noting discrepancies.

Assistant Business Manager

Pakistan Telecommunication
Gujranwala
04.2012 - 12.2020
  • Achieving monthly sales and gross targets with Chi (customer happiness index) and company sops.
  • Achieving all businesses kpis (CHI"KYC"RCA"Repated Srs)
  • Meeting with All sales Departments for smooth sales progress.
  • Surveying, testing fault identifications, preparation of preventive estimate and execution of work after sanctions of preventive estimate as per BOQs.
  • Dealing with resolve the communication breakdowns.
  • Facilitating the increase in revenue as per subscriber line by providing faultless smooth communication to the valued customers.
  • Monitoring the recovery from defaulters through TRI (telephone revenue Inspector) SROs.
  • Dealing with staff & building affairs.
  • Liaising with SE Exchange building and controlling of exchanges administratively and coordination with Regional /Zonal Officers.

Electric Supervisor

Pace Shopping Mall
Gujranwala
02.2007 - 03.2011
  • Responsible for the operation and control of LT and HT panels, as well as the operation and maintenance of generators and escalators, with a focus on load management and energy-saving initiatives.

Education

Btech Hons - Electrical

Preston University
Lahore, Pakistan
09.2014

Diploma Of Associate Engineer -

Swedish Institute of Technical Education
Gujranwala, Pakistan
08.2006

Matriculation - Science

Govt High School Grw
Gujranwala, Pakistan
06.2003

Skills

  • Effective communication
  • Inventory management
  • SAP usage
  • Parts ordering
  • Dispatch coordination
  • Supply chain optimization
  • Dispatch management
  • Inventory control
  • Procurement strategies
  • Service KPIs
  • Know Your Customer (KYC)
  • Customer Health Index (CHI)
  • Warehouse Management Systems (WMS)
  • Sales leadership
  • Team leadership
  • Customer relationship management (CRM)
  • Maximo software expertise
  • Enterprise resource planning (ERP)
  • SAP software skills
  • Cargo tracking systems
  • Problem-solving abilities
  • Leadership skills
  • Public relations expertise

Awards

  • Best Performer in maximum Broadband Installation in June 2014
  • Best Performer outstanding performance in December 2014
  • Best Performance award to achieving 200K Net Broadband connection in GTR in September 2015
  • Best Performer the month of February 2016
  • Best Performer in Achieving zero faults of a month from PTCL
  • Best Performer for DSL promotion for the month of January 2017
  • Best Performance award in Revenue Addition in April

Hobbies and Interests

Cricket

Languages

  • English, intermediate
  • Urdu, fluent
  • Hindi, intermediate

Personal Information

  • Date of Birth: 10/18/87
  • Nationality: Pakistan
  • Marital Status: Married

Timeline

Store Coordinator

Al Qaryah Car Auction
02.2025 - Current

Warehouse In charge

Abdullah & Nasir Auto Spare Parts
04.2023 - 01.2025

Dispatch Officer

Pakistan Telecommunication
01.2021 - 01.2023

Assistant Business Manager

Pakistan Telecommunication
04.2012 - 12.2020

Electric Supervisor

Pace Shopping Mall
02.2007 - 03.2011

Btech Hons - Electrical

Preston University

Diploma Of Associate Engineer -

Swedish Institute of Technical Education

Matriculation - Science

Govt High School Grw

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