Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Hobbies and Interests
Additional Information
Timeline
Generic
Taha Orabi

Taha Orabi

Sharjah

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Auditor

Arkan Accounting
08.2023 - Current
  • Followed established auditing processes to meet internal and regulatory requirements.
  • VAT Registration & Auditing
  • Communicated with auditees staff to obtain necessary information for audits.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Corporate Tax Registeration

Team Supervisor

Etisalat E
06.2020 - 08.2023
  • Maintaining a positive, empathetic, & professional atmosphere in the LOB
  • Coaching advisors for any KPI not achieved
  • Setting action plans to achieve the targets
  • Attending client meetings to make sure from business continuously.
  • Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.

Senior Customer Support Representative

Etisalat E
01.2016 - 06.2020
  • Respond promptly to customer inquiries
  • Acknowledging & resolving customer complaints
  • Ensure customer satisfaction
  • Handling Customers over the phone, chats & Emails.
  • Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.

Education

Mass communication -

Misr University for science and technology
07.2013

Skills

  • Customer oriented
  • Communication skills
  • Hardworking & Organized
  • Team Coaching
  • Time management
  • Data analyzing
  • Ambitious
  • Audit Reporting
  • Leadership Skills
  • Data Analysis

Certification

  • Data Analysis, 06/2022, 08/2022, well-growth
  • HubSpot "CRM", 07/2023, 07/2023

Accomplishments

  • Achievements/Tasks

Languages

Arabic
English

Hobbies and Interests

  • Playing Padel
  • Playing Football

Additional Information

  • I have my own employment Visa
  • I have a driving license & my own car

Timeline

Auditor

Arkan Accounting
08.2023 - Current

Team Supervisor

Etisalat E
06.2020 - 08.2023

Senior Customer Support Representative

Etisalat E
01.2016 - 06.2020

Mass communication -

Misr University for science and technology

Similar Profiles

CREATE PROFILE
Taha Orabi