Accomplished professional with expertise in scope defining and scheduling mastery, complemented by a PMP certification. Demonstrates resilience under pressure and excels in task prioritisation and leadership, ensuring effective project management. Proficient in Excel spreadsheet mastery and Jira software familiarity, with strong communication skills to drive successful team collaboration. Career goal: to leverage waterfall model knowledge to optimise project delivery and enhance organisational efficiency.
· Coordinate internal/external resources and third parties/vendors for flawless execution of projects
· Preparing and handling sensitive information with highest level of integrity and confidentiality
· Measure project performance using appropriate systems, tools, and techniques
· Report and escalate to management as needed
· Manage relationship with client and all stakeholders
· Perform risk management to minimize project risks
· Establish and maintain relationships with second/third parties/vendors
· Create and maintain comprehensive project documentation
· Effectively manage Managing Directors (MD) calendar, including scheduling and coordinating meetings, appointments, and travel arrangements
· Anticipate scheduling conflicts and proactively resolve them to optimize MD's time
· Serve as primary point of contact for internal and external stakeholders, representing MD with professionalism and discretion.
· Draft and edit emails, letters, memos, reports, and other documents as needed
· Prepare agendas, coordinate materials, and take accurate meeting minutes
· Lead more than 8 engineers, coordinating to ensure completion within specified timeframe.
· Coordinate and arrange logistics for executive-level meetings and events
· Conducting research and collecting information to bolster MD's decision-making process
· Develop and maintain positive relationships with key stakeholders, including board members, executives, clients, and employees
· Support MD in diverse special projects, initiatives, and presentations.
· Conduct research, gather data, and provide analytical support as needed
· Expedited issue resolution to minimise delays in project timelines.
· Led cross-functional teams to achieve project goals on time.
· Facilitated smooth transitions between project stages for seamless progression.
· Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
· Managed contract negotiations between clients, seeking mutually beneficial outcomes.
· Coordinated project tasks, ensuring timely completion.
· Enhanced project efficiency by streamlining communication channels.
· Experience large volume management information System, details of billing government and nongovernmental carries
· Analyze data and outcomes
· Developing reports, analyses to enhance health management initiatives and strategies' effectiveness.
· Create individualized professional growth strategies for over 30 team members to enhance operational effectiveness and boost performance.
· Liaison between clients and company to meet healthcare related expectations and requirements
· Responsible for reporting, tracking, and communicating status as well as issues
· Investigate in Fraud and abuse medical claims
· Develop and enhance mobile & technical application for organization.
· Developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads
· Setting team targets, ensuring quality and TAT of claims
· Responsible for employee performance evaluation, promotion, retention, and termination activities
· Implementing structures for evaluating, processing, and reporting high-cost outpatient & inpatient claims, inclusive of policies and procedures related to proper review protocol
· Creating successful workflow of all duties, while ensuring all claims are accurate, ethical, and complete, keeping meticulous records on necessary follow-ups
· Direct preparation of reports and distribute to relevant stakeholders to highlight issues and problems.
· Implemented quality control measures, ensured adherence to standards.
· Guided development of project objectives, established clear performance expectations.
· Built productive client networks to maximize sales and marketing possibilities.
· Utilized advanced project management tools for superior tracking and reporting.
· Planned staff and resources within business budgets for minimised expenditure.
· Coordinated auctions to sell personal or business property.
· Developed clear brand voices to improve marketing image and reputation.