Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tahera Sultana

Summary

Profile Summary

With over 14 years of experience in talent acquisition and recruitment for various IT roles and industries, I am a seasoned HR professional who has delivered successful hiring outcomes for my clients. I have managed the full cycle recruitment for clients across diverse sectors such as government, banking, health, retail, ministries, and airports. I am currently pursuing CIPD Level 5 in HRM and seeking an HR generalist role that will enable me to apply my skills and knowledge in other HR functions such as employee relations, performance management, compensation and benefits, and training and development. I am keen to join your esteemed organization and add value to its success.

Overview

17
17
years of professional experience
7
7
years of post-secondary education
1
1
Language

Work History

Managed Services Resource Specialist

Gulf Business Machines, GBM
Dubai
07.2009 - 05.2023
  • Managed and handled end-to-end hiring process of IT professionals from junior to senior level positions across (GCC) branches
  • Collected CVs from various sources such as business partners, networking, and referrals from an existing database
  • Screened, shortlisted, conducted preliminary telephonic interviews, and hosted initial technical interviews within the GBM technical team
  • Sent technically shortlisted candidates for client shortlisting, conducted and hosted client interviews through Webex/MS teams, maintained candidates' interview assessment sheets
  • Issued email offers to prospective candidates, negotiated salaries, uploaded documents for hiring requests on the SAP software system, followed up for hiring approvals with respective branch managers, and coordinated the release of hard copies of offer letters with local HR departments across GCC
  • Employee onboarding Facilitate the onboarding process for new hires, including completing the necessary paperwork, conducting orientation programs, and ensuring a smooth transition into the organization with respective branches
  • Tracked hiring metrics including time-to-hire, time-to-fill, and source of hire, as well as vacation replacement candidates
  • Prepared and submitted RFPs for government tender projects for IT requirements
  • Maintained selected candidates’ skills, market price, and contract dates at client’s site
  • Knowledge of UAE Labour laws, working knowledge of technology, technical roles, and technical skills as well as knowledge of the recruitment process
  • Collaborate with business partners on hiring needs for managed services and out-tasking projects, including vacation replacements
  • Conduct background and reference checks, and update candidates on their application status
  • Hold weekly follow-up meetings, provide feedback to business partners on the quality of resumes, discuss critical job descriptions, and align with business requirements.

HR Executive

Model Making LLC
08.2008 - 05.2009
  • Sharjah U.A.E
  • Manage recruitment and onboarding processes in coordination with PR department
  • Maintain and update HR systems and records
  • Oversee the administration of the AHMM HR office
  • Liaise with the PRO on visa requirements and processing for new hires and their families, as well as travel and medical arrangements for all AHMM employees
  • Monitor and update leave records of AHMM employees with the manager’s assistance
  • Support the managers in implementing the performance management system, including goal setting, feedback, and training needs analysis
  • Handle employee grievances, issue warning letters, manage termination and resignation processes, and conduct exit interviews in consultation with line managers and management
  • Prepare salary certificates, and NOCs, and verify employee information with banks
  • Conduct and coordinate monthly performance meetings with relevant managers
  • Process leaves, passports, documents, and overtime requests, and collaborate with the accounts department for final settlement of employee accounts.

Manager

Recruitments, Magnum Consultants
05.2006 - 02.2008
  • Manage full-cycle recruitment for MNC clients across various domains such as engineering, IT, aerospace, telecom, and teaching
  • Source candidates through portals, referrals, headhunting, and newspaper ads
  • Screen and shortlist resumes, conduct telephonic interviews and coordinate interview scheduling with MNC clients
  • Ensure timely hiring of resources as per the resource plan
  • Handle HR administration for the business unit, including personnel files, information system, recruitment database, employee induction, and other tasks as required
  • Maintain candidate database according to position levels
  • Lead a team of HR executives, monitor performance, and conduct weekly and monthly reviews
  • Handle employee screening - verify previous employment history, criminal records, education qualifications, and addresses for various MNC clients.

Education

Master’s degree -

M.B.A - HR &Marketing

Oxford College of Business Management -Bangalore University
01.2003 - 04.2005

Post Graduation Degree - PGP

HRM Mt Carmel College- Autonomous Institute
01.2002 - 04.2003

Bachelor’s Degree - Commerce

St Annes FGC College-Bangalore University
01.1999 - 04.2002

studying CIPD Level 5 in Human Resource Management - undefined

Professional Certifications Effective Communication & Human Relations Self & Time Management Certificate Course Human Resource Management - undefined

Skills

MS Office, Lotus Notesundefined

Accomplishments

  • LinkedIn Learnings Certificates
  • Talent Management
  • Strategic Human Resources
  • Managing Projects with Microsoft 365
  • Human Resources Payroll
  • HR Recruiting Communication Strategies to attract and retain top talent
  • HR as a Business Partner
  • HR & Digital transformation
  • Hiring and managing UX Professionals
  • Developing your Emotional Intelligence
  • Developing Leadership Presence
  • Crisis Communication
  • Disrupting Yourself

Timeline

Managed Services Resource Specialist

Gulf Business Machines, GBM
07.2009 - 05.2023

HR Executive

Model Making LLC
08.2008 - 05.2009

Manager

Recruitments, Magnum Consultants
05.2006 - 02.2008

M.B.A - HR &Marketing

Oxford College of Business Management -Bangalore University
01.2003 - 04.2005

Post Graduation Degree - PGP

HRM Mt Carmel College- Autonomous Institute
01.2002 - 04.2003

Bachelor’s Degree - Commerce

St Annes FGC College-Bangalore University
01.1999 - 04.2002

Master’s degree -

studying CIPD Level 5 in Human Resource Management - undefined

Professional Certifications Effective Communication & Human Relations Self & Time Management Certificate Course Human Resource Management - undefined

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Tahera Sultana