Tahnoun Alseiari
Al Ain
Summary
Logical Analyst polished in maintaining system processes, conducting requirement analysis and defining configuration specifications. Reputable and hardworking professional with 16 years of hands-on experience developing and providing in-depth analysis of customer service offerings and performance metrics. Tech-savvy leader possessing solid SQL query writing skills coupled with deep knowledge of visualization tools and techniques.
Overview
19
19
years of professional experience
Work History
System Analyst
Tawam Hospital
Al Ain
08.2008 - 02.2021
- Investigated and addressed system issues to enhance usability and improve functionality
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
- Oversaw installation of software programs and hardware systems to meet requirements
- Resolved malfunctions with systems and programs through troubleshooting.
Systems Administrator
Al Ain Emigration Department
Al Ain
02.2002 - 08.2008
- Developed programs to integrate and update software products and improve system compatibility
- Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for Number users
- Kept software licenses current for computers and mobile devices
- Planned and implemented Type upgrades to system hardware and software
- Monitored networks and network devices to resolve technical problems quickly
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
Education
Diploma - Compute Information Processing
05.2005
Skills
- Operation system software
- Teamwork and Collaboration
- Decision Making
- Analytical and Critical Thinking
- MS Office
- Multitasking Abilities
- Technical Analysis
- Clerical Support
- Cultural Awareness
- System Performance And Functionality
- System Maintenance And Monitoring
- Hardware And Software Support
- Technical Troubleshooting
- Troubleshooting Skills
- System Performance Monitoring
- Hardware And Software Installation
- Software And Hardware Updates
- Software Requirement Analysis
- Troubleshooting And Maintenance
- Troubleshooting
- Computer Monitoring
- Effective Communication
- Technical Assistance
- Help Desk Software
- System Implementation
- Technical Documentation
- User Support
- Client Service And Support
- Microsoft Exchange
- Windows Server Management
Personal Information
Title: System Analysis
Languages
English
Proficient
C2
Timeline
System Analyst - Tawam Hospital
08.2008 - 02.2021
Systems Administrator - Al Ain Emigration Department
02.2002 - 08.2008
Higher Colleges of Technology - Diploma, Compute Information Processing
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