Tahseen Khan Muhammad
Dubai
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Outlet Incharge
Marina Byblos Hotel
08.2015 - Current
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional customer service that resulted in repeat business from satisfied clients who became loyal patrons of the store.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Enhanced team morale with regular coaching, feedback sessions, and staff recognition initiatives.
Order Taker
Chandni Chowk Restaurant
03.2002 - 02.2005
- Relayed additional meal requirements, dietary restrictions, allergies and special requests to kitchen staff clearly and accurately.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Updated company tracking system with latest information.
- Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
Restaurant Supervisor
Bandu Khan Restaurant
01.2000 - 01.2002
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Monitored food inventory and supplies to prevent waste.
- Maintained impressive % accuracy of financial transactions, overseeing error-free processing of cash, check and credit card transactions.
- Controlled expenses and boosted profitability by managing food and labor costs.
Education
Higher Secondary Educational Certificate
Narowal Pakistan
Pakistan03.2006
Skills
- Staff Coaching and Training
- Decision-Making
- Cost Reduction
- Creativity and Originality
Certification
- Employee Of the Month
Timeline
Outlet Incharge
Marina Byblos Hotel
08.2015 - Current
Order Taker
Chandni Chowk Restaurant
03.2002 - 02.2005
Restaurant Supervisor
Bandu Khan Restaurant
01.2000 - 01.2002
Higher Secondary Educational Certificate
Narowal Pakistan
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