Tahseen Ra Shaikh

Work History

Human Resources Manager

Lifestyle Properties LLC

01.2023 - Current

Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Maintained human resources regulatory compliance with local, state and federal laws.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs, and constructive feedback.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Distributed employee engagement surveys to identify areas of improvement.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Devised hiring and recruitment policies for 25-employee company.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

Business Development & Sales Manager

TP Global FX

11.2021 - 12.2022

With decade of experience in Indian market, successfully achieved target numbers in new field and country, showcasing adaptability and deep understanding of diverse market dynamics.
Moved up from Sales Executive to Business development & sales Manager in short time, maintained consistent individual performance for over year, also led and managed sales team and entire sales floor, consistently meeting monthly targets.
Grew annual revenue by 66% with targeted sales and marketing strategy.
Managed team of 12 , driving performance with motivational strategies to exceed sales targets.
Expanded market share through effective networking, relationship building, and sales presentations.
Enhanced client satisfaction levels through attentive account management and consistent follow-up on project status updates.
Built high-performing sales team by recruiting top talent, providing ongoing training, and fostering collaborative work environment.
Developed comprehensive sales training materials, empowering team members with tools they need for success in their roles.
Achieved sales targets consistently by setting clear objectives, monitoring progress, and implementing corrective actions when needed.
Improved client acquisition rates by developing and implementing targeted sales strategies.
Mentored junior sales team members, providing guidance and support to help them achieve their individual goals and contribute to overall success of team.
Increased revenue growth by identifying new business opportunities and establishing strategic partnerships.
Streamlined sales processes with efficient CRM management and optimized lead generation techniques.

Assistant General Manager

Just Dial Limited (Reliance Retail India Limited)

01.2010 - 09.2021

Motivated, trained, and disciplined employees to maximize performance.
Collaborated with General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in timely manner.
Handled Sales & Customer support team with help of Managers, Mentors & Agents.
Successfully enhanced productivity and branch profitability from different data sources, Such as Fresh, Expired, Paid, Retention Data, Online & Bounce data.
Worked with General Manager to determine effective business strategies, achieving more than 60 % gross profit in every month.
Collated all requirements to analyze & improve process which eventually
helps to grow branch in terms of revenue.
Managed sales and marketing operations for more than 25 Major cities in India, Ensuring accomplishment of set business targets.
Built healthy business relations with major corporate clients & ensuring maximum customer satisfaction.
Planned revenue generation strategies designed for growth. Introduced new opportunities for team building and communication, resulting in better team performance.
Analyzing, Planning, Developing and implementing various techniques of sales and Marketing to achieve optimum results.
Responsible for publishing Plan of action and Weekly/ Monthly performance analysis reports to senior leadership team.
Led 60 team members to consistently meet and exceed key performance metrics.
Managed and trained Customer Associates with focus on professional development.
Communicated sales relevant software requirements to IT team to meet business needs.
Conducted Motivational sessions and arranged Reward and recognition events to boost team Moral.
Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
Completed duties to deliver on targets with accuracy and efficiency.
Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.

Summary

Overview

Work History

Human Resources Manager

Business Development & Sales Manager

Assistant General Manager

Education

BBA -

Skills

Certification

Languages

Work Availability

Work Preference

Work Type

Work Location

Important To Me

Software

Timeline

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