Tailuma Suarez
Property Consultant
Abu Dhabi,AZ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Sales Consultant Representative
MD Real Estate
Abu Dhabi
03.2021 - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Senior Leasing Consultant
United Gulf Properties
Abu Dhabi
01.2019 - 02.2021
- Inspected properties before and after new tenant move-ins to efficiently schedule maintenance, cleaners and other services.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
- Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication.
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
Leasing Consultant
Eva Real Estate
Abu Dabi, Abu Dhabi
07.2015 - 12.2018
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Maintained long-term relationships with property owners and [Type] professionals to provide best-in-class leasing consultation.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
Bachelor of Accountancy - Economy
Antonio Guiteras
Havana,Cuba 09.1999 - 07.2002
Business Administration -
Direcao Geral Do Ensino Superior
Lisbon, PortugalSkills
Interpersonal communication skills
undefinedTimeline
Sales Consultant Representative
MD Real Estate
03.2021 - Current
Senior Leasing Consultant
United Gulf Properties
01.2019 - 02.2021
Leasing Consultant
Eva Real Estate
07.2015 - 12.2018
Bachelor of Accountancy - Economy
Antonio Guiteras
09.1999 - 07.2002
Business Administration -
Direcao Geral Do Ensino Superior
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