TAIMA AZZAM
Dubai
Summary
Skincare professional with 3 years of experience specializing in personalized skincare treatments and product recommendations. Demonstrated success in achieving client satisfaction and building long-term relationships. Strong emphasis on team collaboration and adaptability to changing needs, proficient in skin analysis techniques, advanced facial treatments, and exceptional customer service. Known for reliability and results-driven approach, consistently delivering high standards of care and positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Skin Care Expert
Guerlain
05.2023 - Current
- Assessing the condition of clients' skin and providing the appropriate treatment.
- Providing skincare treatments, such as peels, masks, and scrubs, to remove dead or dry skin.
- Advising clients about healthy living and steps to reduce the aging process.
- Recommending skincare products and teaching customers about skincare techniques.
- Educating customers about make-up application techniques.
- Keeping updated records of clients' skincare regimens.
- Recommending skincare products, such as cleansers, lotions, and creams, and selling these to clients.
- Sterilizing equipment and ensuring work areas are clean and sanitary.
- Analyzed skin condition and made appropriate product recommendations.
- Developed customized at-home skincare regimens for clients to maintain their progress between treatments.
- Performed thorough skin analyses to identify specific concerns and tailor treatment plans accordingly.
- Enhanced client satisfaction by providing personalized skin care consultations and treatments.
Skin Care Specialist
Clinique, Dubai
01.2022 - 05.2023
- Maintaining excellent relationships with customers that are built on trust, and encouraging the rest of the sales team to follow this example.
- Keeping up-to-date with advancements in marketing.
- Setting sales reports (daily and monthly)
- Keeping up-to-date with advancements in marketing.
- Demonstrated product application on clients using testers and samplings.
- Promoted a welcoming atmosphere by greeting all visitors warmly upon arrival and addressing any questions or concerns promptly.
IT Support
Zain Studio
02.2020 - 06.2022
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Monitoring and maintaining computer systems and networks.
- Responding in a timely manner to service requests.
- Providing technical support across the company (this may be in person or over the phone).
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary.
- Testing new technology.
- Possibly training junior staff.
Infographic, Content Writer
Syriana Advertising
11.2017 - 05.2019
- Collaborate with designers, product marketers, sales professionals, and external influencers to produce relevant content that meets the needs of both key stakeholders and our audience.
- Grow the subscriber base by providing them with regular, helpful content that's aligned with their needs and interests.
- Identifying the audiences that are the intended recipients of company's content materials.
Education
Master's Degree - Web Science
01.2024
Bachelor - Software Engineering
01.2022
Skills
- Excellent verbal communication skills
- The ability to work well with others
- Patience and the ability to remain calm in stressful situations
- Active listening skills
- To be thorough and pay attention to detail
- Time management
- Client relationship building
- Advanced facial techniques
- Expert product knowledge
LANGUAGES
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Russian
Elementary (A2)
Certification
- Certified Skin Care Expert-Level 1, Guerlain - 2024
- Certified Skin Care Expert-Level 2, Guerlain - 2025
- Licensed Beauty Therapist-DHA - in progress
Timeline
Skin Care Expert
Guerlain
05.2023 - Current
Skin Care Specialist
Clinique, Dubai
01.2022 - 05.2023
IT Support
Zain Studio
02.2020 - 06.2022
Infographic, Content Writer
Syriana Advertising
11.2017 - 05.2019
Bachelor - Software Engineering
Master's Degree - Web Science
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