Taimoor Awan
Summary
Logistics and workshop professional with a strong track record of accuracy and attention to detail. Demonstrates exceptional organizational skills in high-pressure environments, ensuring adherence to service standards and customer satisfaction. Focused on continuous process improvement and operational efficiency, driving enhancements in equipment maintenance and transport management. Committed to ongoing learning to meet evolving industry demands.
Overview
2026
2026
years of professional experience
Work History
Workshop Controller
Luxury Carts Group
07.2019 - Current
- Managed workshop operations, including workflow scheduling, to optimise efficiency and productivity.
- Monitored compliance with health and safety regulations, minimising risks and ensuring a safe working environment.
- Enhanced customer satisfaction through the introduction of a feedback system, addressing concerns promptly.
- Prioritised and delegated work to team members to facilitate completion within schedule.
- Led team of technicians in the delivery of high-quality repairs and maintenance services.
- Prepared detailed reports on workshop activities, presenting findings to senior management for strategic planning.
- Maintained workplace safety by observing occupational and environmental health requirements.
- Oversaw use, maintenance and replacement of workshop tools, equipment and materials to extend useful life.
- Negotiated with suppliers to secure favourable terms and prices for workshop materials and parts.
- Coordinated with sales department to ensure seamless service offerings, boosting overall business revenue.
- Cultivated professional relationships with industry peers, staying abreast of trends and innovations in automotive repair.
- Oversaw inventory management, procuring parts and supplies whilst maintaining cost-effective levels.
- Fostered a culture of continuous improvement, leading to enhanced operational efficiency and team performance.
- Installed systems for capturing and recording client inquiries for reference and follow-up purposes.
- Liaised with parts suppliers, negotiating costs and ensuring timely delivery of necessary components.
- Oversaw warranty claim processes, submitting accurate documentation for manufacturer approval and reimbursement.
- Coordinated daily workloads, assigning tasks to technicians based on expertise for optimal workflow.
- Organised training sessions for staff on latest vehicle diagnostics and repair techniques, enhancing service offerings.
- Prepared detailed estimates and invoices, clearly outlining service costs and repair work for transparency.
- Facilitated communication between the service department and customers, offering detailed updates on repair progress.
Logistics/Workshop Head
DESERT TURFCARE MAINTENANCE
03.2016 - 02.2019
- Operational Planning: Coordinated site logistics and transport requirements for timely project delivery.
- Inventory Control: Managed full-cycle parts procurement, equipment auditing, and preventive maintenance scheduling.
- Fleet Management: Oversaw maintenance, repairs, and log-book compliance for a diverse fleet of vehicles, horticulture equipment, and sports field machinery.
- Strategic Advisory: Analysed equipment lifecycle costs to provide expert recommendations on new purchases and leases.
- Preventative maintenance: Implementing a preventative maintenance programme for all landscape and turf equipment significantly reduces machinery downtime.
- Safe working: Promoted a safe working environment by implementing regulatory standards, policies, and guidelines.
- Engagement: Maximised customer engagement and satisfaction by delivering excellent customer service.
- Team Building: Enhanced working relationships by participating in team-building activities.
- Training: Trained and mentored employees to maximise team performance.
- Trends: Developed excellent working knowledge of industry trends and improvements in processes.
- Managed complaints with calm, clear communication and problem-solving.
Workshop Coordinator
DESERT GROUP ( EMIRATES GOLF CLUB)
09.2014 - 03.2016
- Provided leadership on administrative and technical matters reported regularly to managers regarding workshop performance.
- Assisted in preparing letters, quotations, purchase orders, and necessary reports.
- Posted invoices for corrective and preventive maintenance.
- Prepared cost sheets and invoices for Dubai Golf (AMC).
- Supported purchasing spare parts from local and overseas suppliers.
- Resolved customer disputes and queries effectively.
- Ensured services met contract standards.
- Organised and input staff timesheet information.
- Maintained readiness of equipment in the club.
Workshop Technical Coordinator
Desert Turfcare Commercial
11.2013 - 09.2014
- Assisted in composing draft letters using established formats.
- Proofread materials for accuracy before supervisory review and signature.
- Managed reports and databases efficiently.
- Scheduled workshop staff for customer site visits.
- Provided appropriate feedback to customers.
- Created quotations for corrective and preventive maintenance.
- Handled invoicing for corrective and preventive maintenance.
Civil Supervisor
Netkom Technologies
- Meets operational standards by contributing construction information to strategic plans and reviews.
- Implementing production, productivity, quality, and customer service standards.
- Resolving problems; identifying construction management system improvements.
- Site inspection.
- Purchasing materials.
Education
B.COM - Commerce
Punjab University
Lahore, Punjab, Pakistan 2027
Quantity Surveyor - Construction
University of Rasul, Mandi Bahauddin
Rasul, Mandi Bahauddin, Punjab Pakistan12.2009
ICS - Computer science
F. G intermediate college Jhelum Cantt
Jhelum, Punjab, Pakistan12.2006
SSC - Science
F. G public high school Jhelum Cantt
Jhelum, Punjab, Pakistan12.2004
Skills
- Logistics planning
- Inventory management
- Customer service
- Equipment maintenance
- Maintaining Records
- Problem Solving
- Technical Skill
- Procurement
- Staff Supervision
- Ability to create and manage timelines
- Raising invoices
- Proficient in Microsoft Office Tools
- Ability to multi multitask with eye to detail
- Accurately filling in administrative records and relevant paperwork
- Managing small cash floats
- Ability to work with minimum supervision
Disclaimer
I hereby declare that all the above mentioned information is true to the best of my knowledge.
Custom Section
Project supervision, Administration, Customer Service, Maintaining Records, Problem Solving, Technical Skill, Procurement, Staff Supervision, Ability to create and manage timelines, Raising invoices, Proficient in Microsoft Office Tools, Ability to multi-task with eye to detail, Arranging team meetings, Preparing Memo, Organizing and planning ahead, Accurately filling in administrative records and relevant paperwork, Managing small cash floats, Ability to work with minimum supervision
Languages
Urdu
Proficient
C2
English
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Interests
- Playing Volley Ball
- Watching Cricket
- Playing Cricket
Timeline
Workshop Controller
Luxury Carts Group
07.2019 - Current
Logistics/Workshop Head
DESERT TURFCARE MAINTENANCE
03.2016 - 02.2019
Workshop Coordinator
DESERT GROUP ( EMIRATES GOLF CLUB)
09.2014 - 03.2016
Workshop Technical Coordinator
Desert Turfcare Commercial
11.2013 - 09.2014
Civil Supervisor
Netkom Technologies
B.COM - Commerce
Punjab University
Quantity Surveyor - Construction
University of Rasul, Mandi Bahauddin
ICS - Computer science
F. G intermediate college Jhelum Cantt
SSC - Science
F. G public high school Jhelum Cantt