Taise J. Gomes
Dubai
Summary
Resilient, personable and people-oriented professional, looking for a challenge position, eager to start in a new corporate environment. Highly organized and diligent drawing upon 15 years of experience in different job categories and multicultural teams, contributing to a smooth and a productive operations, task focused always keen to learn and work alongside motivated individuals.
Overview
14
14
years of professional experience
Work History
Cabin Crew
Etihad Airways
Abu Dhabi
11.2016 - 06.2019
- Followed company's regulations and rules promoting safe environment for both travelers and employees
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Administered first aid on passengers experiencing medical conditions such as low blood sugar and intoxication emergencies
- Stayed current in processes and procedures to offer relevant assistance
- Used critical thinking to breakdown problems, evaluate solutions and make decisions
- Increased customer satisfaction by resolving issues.
Waitress
Snack in the City
Dublin - Ireland
09.2014 - 08.2016
- Managed front counter service, ensuring attentive customer care from initial welcome to departure
- Adhered to all food health and hygiene regulations, maintaining safe, compliant service provisions
- Boosted Sales by suggestively selling sides, drinks and deserts
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Childminder
Children Care Provider
Dublin - Ireland
07.2013 - 07.2014
- Encourage children to express themselves confidently by cultivating safe, stimulating environment
- Maintained secure, child-friendly environment with engaging activities and outdoor play
- Making sure children arrived on time for all extra activities.
Gym Manager
Kratos Gym
Brazil
03.2010 - 01.2013
- Education and Qualifications, Managed finances and administrative requirements to keep centre operating according to targets
- Oversaw centre inventory and placed new orders to keep levels within targets
- Coordinate maintenance and recreational programs based on identified patron needs
- Organized resources to support entertainment, cultural showcases and fitness programs
- Implemented promotional strategies to drive centre traffic and meet profit goals
- Promoted continuous Improvement by problem-solving and sharing suggestions to optimize team operations.
- Trained employees on general procedures, gym rules and duties.
Personal Trainer
self-employed
Brazil
08.2005 - 01.2013
- Designed ans executed individuals and groups exercise fitness classes and regimens
- Increased client retention by implementing successful, person-centered fitness strategies
- Monitored fitness performances and progresses through monthly reviews
- Created inspirational physical training initiative to foster healthy lifestyle decisions
- Educated customers in preventive care, nutrition and ergonomics
- Built client capabilities through strength training, cardiovascular exercise and stretching.
Swimming Instructor
Sombrio Tenis Club
Brazil
02.2009 - 06.2011
- Maintained punctual services in line with specified programme timetables
- Ensuring maximum effectiveness
- Established swimming assessments and developed lessons tailored to individual ability to ensure maximum effectiveness
- Established and maintained excellent customer relationships, putting pupils at ease with confidence, can- do attitude
- Ensured safe environment for learners, verifying that all coaching and life guarding qualifications were maintained within standards set by governing bodies.
Recreation Supervisor
Resort & Spa Costao do Santinho
Brazil
12.2006 - 03.2008
- Organized activities for guests, creating welcoming and supportive environment to encourage participation
- Collaborated with administration to assess needs and develop initial ideas
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
Aerobics and Fitness Instructor
Podium Gym
Brazil
08.2005 - 10.2007
- Built positive relationship with clients to encourage continued class attendance
- Planned fun exercise classes for varying ages, abilities and fitness levels
- Planned and delivered engaging groups and one-to-one fitness program's
- Developed high-quality training program's using up-to-date health, fitness and nutrition knowledge
- Integrated warm up and cool down routine at session start and end
- Monitored participants closely to maintain safe exercise practices.
Education
MBA - Marketing And Social Medias
Uninter
Brazil12.2023
PGCert - Exercise Physiology
Gama Filho
Brazil02.2011
Bachelor of Science - Physical Education
UNESC
Brazil06.2008
Skills
- Reliable
- Guest Satisfaction
- Company Culture and Values
- Customer Needs Assessments
- Hospitality Service Expertise
- Dependable
- Adaptable
- Customer Feedback
- Social Perceptiveness
- Time Management
- Planning Schedules
- Customer Loyalty
- Critical Thinking
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Cabin Crew
Etihad Airways
11.2016 - 06.2019
Waitress
Snack in the City
09.2014 - 08.2016
Childminder
Children Care Provider
07.2013 - 07.2014
Gym Manager
Kratos Gym
03.2010 - 01.2013
Swimming Instructor
Sombrio Tenis Club
02.2009 - 06.2011
Recreation Supervisor
Resort & Spa Costao do Santinho
12.2006 - 03.2008
Personal Trainer
self-employed
08.2005 - 01.2013
Aerobics and Fitness Instructor
Podium Gym
08.2005 - 10.2007
MBA - Marketing And Social Medias
Uninter
PGCert - Exercise Physiology
Gama Filho
Bachelor of Science - Physical Education
UNESC