Elsadig Adam
Abu Dhabi,UAE
Summary
Accomplished professional with extensive expertise in banking, accounting, and regulatory compliance. Holds an MBA from the Swiss Business School and has completed multiple courses in banking, Oracle Financials, customer service, and statutory account reporting. Proficient in Microsoft Office, with advanced Excel skills and experience in developing standard operating procedures. Demonstrates strong problem-solving abilities, effective communication skills, public speaking prowess, and leadership qualities. Multilingual and adept at team building, with a focus on management accounts and budget development. Currently pursuing CMA and CPA qualifications to further enhance financial acumen.
Overview
33
33
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Senior Budget Analyst
Zayed Charitable & Humanitarian Foundation
Abu Dhabi, UAE
11.2005 - Current
- Preparing financial statement , including monthly and annual accounts
- Controlled expenses for projects , medical scholarships , students scholarships , relief , hajj and assistance program
- Maintaining Expenses for projects , medical scholarships , students scholarships , relief , hajj and assistance program
- Developed ongoing Objectives using good team communication and collaboration.
- Prepared accurate budgets, receivables reports and profit and loss reports.
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used Microsoft Word and other software tools to create documents and clear communications.
Financial Controller
Omeir Manpower & Supply Services
01.2005 - Current
- Managed, reviewed, and tracked budgets for each business department, employing analysis and Investigation to identify cost reduction opportunities that generated huge reduction in saving.
- Utilized Oracle to process payroll and perform bank reconciliations of for three bank accounts.
- Worked with executives to create annual budget and tracked actual expenses against projected expenses.
- Reviewed contracts financially impacting foundation and counselled executive leaders on impact contracts would have on company.
- Prepared external audit documentation and financial reports.
- Introduced internal controls to monitor critical areas of financial control and devised corrective actions to address risks or deficiencies.
Chief cashier
Etisalat
Dubai
01.1997 - 01.2002
- Collecting cash on counter
- Bank reconciliation
- Bad debt following and rescheduling
- Training and supervising new staff
- Payables accountant when needed
- Payroll accountant when needed
- Offering customer services to customers over counter.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Met monthly time and budget targets.
- Increased staff morale with effective leadership and communication techniques.
- Operated till system accurately, minimising errors during transactions.
- Managed till floats accurately for financial integrity.
- Trained new cashiers, improving overall productivity levels.
Customer service specialist
Saudi Sudanese Bank Khartoum
Khartoum, Sudan
01.1992 - 01.1995
- Performed cashier duties, including balancing and end-of-day banking, with faultless accuracy.
- Recorded and processed customer data accurately, employing attention to detail to ensure error-free information.
- Offered detailed advice on product and service benefits, maintaining customer satisfaction and generating repeat business.
- Thoroughly monitored compliance with customer service standards to maintain a stellar industry reputation.
- Performed in-depth product research to answer and resolve complex customer questions.
- Delivered quality information and service during telesales call handling, resulting in continued sales growth.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Communicated courteously with customers for enhanced relationships.
- Participated in training sessions for professional development.
Education
Bachelor of Science - Business Adminstration
University Of Khartoum
MBA - Business Adminstration
Swiss Business School
UAE 06.2017 - 08.2018
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Leadership
- Multilingual
- Accounting
Certification
MBA - Swiss Business School - waiting for certificate. Multiple courses in banking . Oracle Financial courses . Customer service courses . Proficient in Microsoft office package
Additional Information
- Religion : , Muslim Visa status : employment Visa
Custom
Personal Information
- Marital status: married
- Nationality: Sudanese
- Date of birth: 1965
Languages
English
Advanced
Arabic
Native
Timeline
MBA - Business Adminstration
Swiss Business School
06.2017 - 08.2018
Senior Budget Analyst
Zayed Charitable & Humanitarian Foundation
11.2005 - Current
Financial Controller
Omeir Manpower & Supply Services
01.2005 - Current
Chief cashier
Etisalat
01.1997 - 01.2002
Customer service specialist
Saudi Sudanese Bank Khartoum
01.1992 - 01.1995
MBA - Swiss Business School - waiting for certificate. Multiple courses in banking . Oracle Financial courses . Customer service courses . Proficient in Microsoft office package
Bachelor of Science - Business Adminstration
University Of Khartoum
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