Tala J. Al Sukkar
Dubai,UAE
Summary
A highly skilled professional with expertise in collaborative and independent work, demonstrating exceptional interpersonal and analytical skills. Proficient in Microsoft Excel, Word, and PowerPoint, with a proven track record in problem-solving and navigating dynamic, high-pressure situations. Adept at organisational culture development, employee engagement, conflict resolution, and diplomatic negotiation. Committed to performance optimisation through innovative thinking and attention to detail while maintaining professional discretion and cultural awareness.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work history
Senior HR Engagement Specialist
LikeCard
01.2025 - 05.2025
- Spearhead the sourcing, interviewing, and onboarding processes to meet dynamic hiring needs.
- Cultivate strong partnerships with external recruitment agencies to maintain a proactive candidate pipeline.
- Serve as a trusted HR liaison for resolving employee concerns and workplace conflicts.
- Promote consistent adherence to internal policies and regional labor legislation.
- Advise managers on employee evaluation, growth planning, and constructive feedback mechanisms.
- Oversee performance cycles, driving alignment with strategic business outcomes.
- Conduct skills assessments and coordinate targeted learning initiatives.
- Collaborate on leadership readiness programs to strengthen internal leadership pipelines.
- Handle payroll operations and benefit administration in line with compliance standards.
- Collaborate with finance on ESOP implementation and tracking for the MENA region.
- Review and refine internal HR policies to reflect current best practices and legal updates.
- Ensure clarity and fairness in policy rollout across departments.
- Maintain compliance across MENA operations; prepare reports for internal audits and authorities.
- Ensure timely, accurate documentation aligned with regional employment laws.
- Design and run engagement surveys to gather actionable insights.
- Lead initiatives to foster a healthy, inclusive, and collaborative work environment.
- Provide HR support across LikeCard and three additional projects, ensuring uniformity in HR services.
- Work alongside business units to align people practices with company goals.
- Contribute to MENA-region operational improvements and cross-functional taskforces.
- Support HR operations integration across various departments and platforms.
- Oversee HR systems like MenaItech, Bayzat, and Zoho for data accuracy and workflow optimization.
HR Manager
Watermelon e-Procurement Company
09.2022 - 08.2024
- Managed full recruitment lifecycle including job design, candidate evaluation, and onboarding.
- Built and sustained external recruiting networks to secure top-tier talent.
- Acted as the first point of contact for conflict resolution, disciplinary actions, and employee feedback.
- Implemented internal policies to foster compliance and protect employee rights.
- Led structured performance appraisal processes to support employee development.
- Partnered with leaders on coaching and upskilling efforts to drive individual and team performance.
- Identified training needs and rolled out company-wide learning initiatives.
- Facilitated leadership workshops and ongoing development plans.
- Administered employee compensation and benefits schemes in line with market standards.
- Supported cost-efficiency without compromising employee satisfaction.
- Created and updated HR guidelines based on evolving labor laws and company direction.
- Ensured transparent and consistent communication of all HR practices.
- Managed compliance with local laws and handled all related documentation and government filings.
- Maintained accurate HR records and submitted timely workforce reports.
- Led employee retention programs and engagement activities to strengthen team morale.
- Organized company events and initiatives to boost belonging and satisfaction.
- Developed long-term HR plans in collaboration with leadership to support company scaling.
- Forecasted hiring needs and succession planning efforts.
- Maintained HR software systems (MenaItech, Bayzat) ensuring data integrity and process automation.
HR, Operations & Sales Coordinator
Ceremony Halls
Amman, Jordan
10.2018 - 05.2019
- Oversaw HR functions including recruitment, employee support, and participation in strategic decision-making to assist upper management.
- Led end-to-end sales activities—from initial client outreach and deal negotiation to post-sale relationship management, ensuring high customer satisfaction.
- Managed daily operations, event logistics, and staff coordination to uphold brand standards and exceed client expectations during events.
Sales & Customer Service Representative
Umniah
Amman, Jordan
02.2014 - 06.2015
- Delivered consistent, high-quality customer service aligned with Umniah’s brand values.
- Managed store operations in the absence of the supervisor, including inventory, customer resolution, and sales reporting.
- Drove daily sales targets by identifying customer needs and promoting tailored solutions.
Sales Associate
Adidas Levant Ltd.
Amman, Jordan
10.2012 - 08.2013
- Supported retail operations and sales targets through effective product promotion and personalized customer service.
- Maintained visual merchandising standards and contributed to a positive in-store experience.
Education
CIPD Diploma - HR & People Management
01.2022 - 01.2025
bachelor’s degree - Agricultural Engineering, Specialization in Land, Water & Environmental
University of Jordan
01.2013 - 01.2018
High School Diploma - Tawjihi
01.2012 - 01.2013
MenaITech System Training - undefined
Skills
- Collaborative work
- Independent work
- Interpersonal skills
- Analytical skills
- Problem-solving capabilities
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Adaptability
- Tolerance
- Navigating dynamic situations
- Navigating high-pressure situations
- Organizational skills
- Prioritization skills
- Employee relations
- Conflict resolution
- Organizational culture
- Employee engagement
- Innovative thinking
- Diplomatic negotiation
- Excel proficiency
- Performance optimisation
- Time-management
- Positive attitude
- Emotional intelligence
- Organisational skills
- Attention to Detail
- Cultural awareness
- Professional discretion
- Email handling efficiency
Languages
Arabic
Native
English
Proficient (C2)
Personal Information
- Date of birth: 07/04/94
- Nationality: Jordanian
Custom
- Reading
- Swimming
- Movie watching
- Socialising
Timeline
Senior HR Engagement Specialist
LikeCard
01.2025 - 05.2025
HR Manager
Watermelon e-Procurement Company
09.2022 - 08.2024
CIPD Diploma - HR & People Management
01.2022 - 01.2025
HR, Operations & Sales Coordinator
Ceremony Halls
10.2018 - 05.2019
Sales & Customer Service Representative
Umniah
02.2014 - 06.2015
bachelor’s degree - Agricultural Engineering, Specialization in Land, Water & Environmental
University of Jordan
01.2013 - 01.2018
Sales Associate
Adidas Levant Ltd.
10.2012 - 08.2013
High School Diploma - Tawjihi
01.2012 - 01.2013
MenaITech System Training - undefined
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