TALAL AL SHARIF
Dubai
Summary
Resourceful Retail Senior Training Specialist with a background in Security and Strategic Studies, specialising in Risk Management. Established a business aimed at guiding youth towards careers in the gaming industry, emphasising personal development and positive influence. Committed to empowering the next generation while fostering a passion for nature and animal welfare.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Youth Member Council
Enoc
03.2026 - Current
- Built a 2-year strategic youth programme to develop skills and awareness.
- Owned event planning and delivery to advance youth engagement goals.
- Voiced youth priorities to higher management while collaborating with stakeholders.
Retail Senior Trainer Specialist
ENOC
Dubai
03.2023 - Current
- Strengthen stakeholder relationships to support coordinated retail training delivery.
- Improve decision-making by translating employee concerns into leadership actions.
- Increase role clarity by refining senior retail training specialist job descriptions.
- Accelerate onboarding through targeted interviews and new-hire training.
- Improve retention and readiness through structured workshops and refresher courses.
- Target learning investments by using TNA to prioritise retail needs.
- Boost team capability and morale through tailored mentorship and coaching.
- Raise performance by setting expectations and delivering regular development feedback.
- Support business review outcomes through timely monthly progress reporting.
- Protect training outcomes by managing the annual budget within limits.
- Strengthen governance by contributing to SAP committee training decisions.
- Improve training engagement through refined retail training centre PowerPoint content.
Site-In-Charge
ENOC
Dubai
01.2021 - 03.2023
- Coordinated customer service to deliver knowledgeable support and consistent resolutions.
- Oversaw quality control inspections to confirm work met assurance requirements.
- Directed monitoring of operational output and alignment with production standards.
- Led site management activities to maintain service levels and compliance.
- Managed administrative and merchandise supervision to support organised store operations.
Internship Program
DUBAI POLICE
Dubai
03.2019 - 05.2019
- Identifying and analyzing potential risks in security that can occur in Dubai.
- Creating scenarios of potential security threats, providing analysis and mitigation.
- Managing quality assurance programme including on-site evaluations, team communications development, and data gathering in key meetings at Dubai Police.
- Risk analysis and management skills.
- Facilitated clear communication among team members and management to enhance collaboration.
- Ability to supervise, manage, and motivate team members.
- Critical, and analytical thinker, quick learner, and problem solver.
- Presenting, communicating, organizing, and collaborating skills.
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Valued feedback from colleagues to foster personal and professional growth.
- General computer knowledge skills, including expertise in Microsoft Office, Oracle, Radiant, and Dynamics.
- Assist with Gatherings, Events or Activities with government and private organisations.
- Participated within Enoc's Youth Council.
- Organized the development of a communal competitive gaming space for youth.
- Organized and participated in several community-led and company organized iftar initiatives over the years.
- Played and competed in a company-wide Volleyball tournament at ENOC.
- EMCEE for Retail Training Center and The department of Wellness.
Legal Consultant Assistant
AL SHARIF ADVOCATES AND LEGAL CONSULTANTS
05.2016 - 07.2017
- Rotated throughout the firm and carried out various tasks within different departments including: prosecution department, finance department, and coordination with police stations.
- Coordinating with clients regarding case documents.
Volunteer
AL SAFA HUMANITARIAN CENTER
Bishkek
10.2015 - 11.2015
- Researched and established project requirements for mechanical, beautician, and sewing workshops to enhance vocational training for orphans.
- Coordinated supply of tools and equipment while communicating with head office on progress and completion of housing project accommodating 300 orphans.
Education
BA - Security and Strategic Studies, Risk Management
American University in the Emirates
Dubai, UAE01-2020
HIGH SCHOOL DIPLOMA -
International School of Arts & Sciences (ISAS)
Dubai, UAE01-2014
Skills
- Customer service
- Communication skills
- Active listening
- Team management
- Leadership
- Employee training
- Mentorship
- Risk assessment
- Risk analysis
- Quality control
- Microsoft Office
- Oracle
- Radiant
- Dynamics
- SAP
- Certified Trainer
Certification
- Certified Trainer, 2023-05-01
- First Aid for Mental Health, 2024-07-01, Nuco Training Ltd
Initiatives
Competed in a company-wide Volleyball tournament at Enoc
EMCEE
Co-Founder and Partner of OvrPwr
Timeline
Youth Member Council
Enoc
03.2026 - Current
Retail Senior Trainer Specialist
ENOC
03.2023 - Current
Site-In-Charge
ENOC
01.2021 - 03.2023
Internship Program
DUBAI POLICE
03.2019 - 05.2019
Legal Consultant Assistant
AL SHARIF ADVOCATES AND LEGAL CONSULTANTS
05.2016 - 07.2017
Volunteer
AL SAFA HUMANITARIAN CENTER
10.2015 - 11.2015
BA - Security and Strategic Studies, Risk Management
American University in the Emirates
HIGH SCHOOL DIPLOMA -
International School of Arts & Sciences (ISAS)