Tamta TCHIKAIDZE

• Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
• Oversaw recruitment process and onboarded 100+ new staff.
• Oversee HR procedures, recruitment, team building, across other locations (China, India, Pakistan, Turkey, Switzerland, UAE).
• Managed performance appraisal systems and policies.
• Planned, organized and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
• Design initiatives to enhance workplace culture and employee engagement.
• Developing Employee Engagement Strategies, Creating Recognition Programs.
• Organizing Team Building Activities, with venue, gifts and travel for each department separately and for entire company. 3 times in a year.
• Providing Training and Development Opportunities, Managing Employee Wellness Programs.
• Organizing events for group of companies: workshops, Yearend celebrations, achievements. (collaboration with stakeholders for event budget, collaborating with vendors) 2-3 times every year.
• Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
• Created succession plans and promotion paths for staff.
• Organized company-wide team-building events to boost employee morale.
• Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
• Designed surveys and assessments to track and record employee satisfaction for improvement.
• Oversaw exit interviews and off-boarding process for resigned and terminated employees.
• Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
• Automated employee performance evaluation reminders for senior leadership.
• Addressed employee conflicts, following corporate procedures for timely resolution.
• Built and cultivated lasting rapport with employees, peers and upper management.
• Developed bonus and incentive programs to drive employee performance.
• Improved business HR policies by guiding and collaborating with managers.
• Maintained up-to-date knowledge on market trends in compensation and benefits, ensured competitiveness of company's packages.
• Analysed and modified compensation and benefits policies, establishing competitive programs to comply with legal requirements.

HR

Update And maintenance of HR ERP system.
Update company policy and provide trainings to employees Prepare and review compensation and benefits packages Implement Training and development plan
Structure strategy of Performance Management, Plan quarterly and annual PM review sessions. Update employee records with new hire information and/or changes in employment status Manage recruitment from onboarding to offboarding across company
Develop and implement HR policies throughout organization
Run payroll, employee expenses, bonuses (compensations & Benefits ) Process employees' queries and respond in timely manner
Prepare employment offer letter/contracts
Apply for residency visas, ID, Insurance for new joiners
Managed workforce planning, compiling information for informed decision-making.
Technology:
CRM and project management tools and ensure employees are using platform to its full capabilities Coordinate with external IT providers, report all IT issues, following up until successful conclusion Manage full life cycle HRIS/Company IT projects and associated project planning
Research costs and vendors, and manages RFP and contract renewal processes Ensure data integrity, system security, and testing of system changes
Monitor performance of portals and recommend improvements/enhancements Research new technologies and system solutions and keep management informed
Marketing:
Create contents, and calendar on monthly bases for company's social media. Blog,Website Post all approved social media marketing activities
Report on reach and recommend areas of improvement
Update Company website when required, coordinating with external designer if required Arrange Client surveys, gathering feedback and presenting result
Project Management:
Documented appropriate project plans and controls in line with change lifecycle. Planning of team buildings. work on the projects for employee engagement.
Facilitate Communication Channels. work closely with CEO and vendors to organize and proceed with events.
Used business intelligence reports to manage project financials,
Managed workforce planning, compiling information for informed decision-making. Documented appropriate project plans and controls in line with change lifecycle.
Used business intelligence reports to manage project financials, initialize project invoicing and revenue recognition.

• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Drew on understanding of key markets to push development of business strategies.
• Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
• Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
• Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
• Opened new accounts to augment existing customer base to meet growth targets.
• HR consultancy for company clients.
• Implementation and trainings for new clients.
• Replacing CEO if needed, on attending conference, meetings and managing company.
• Managed complex client portfolios to ensure customer satisfaction.
• Analysed HR metrics for strategic workforce planning decisions.
• Conducted skills gap analyses to identify training needs within the organisation and enhance capabilities of employees.
• Developed talent management strategies for succession planning purposes.

• Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
• Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
• Boosted branch sales by developing and deepening customer loyalty through incentive programmes.
• Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
• Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organization.
• Supportively directed team of 6 Relationship Managers.

• Assisted Project Manager in smooth running of daily activities by performing admin tasks.
• Collaborated across teams to align and deliver overarching business strategy.
• Coordinated with investors and stakeholders to meet project specifications, solve complex logistical problems and surpass client expectations.
• Successfully managed up to 4-5 projects simultaneously.
• Drafted contracts and purchase orders for team.
• Booked flights and hotels for domestic and international meetings.
• Planned and proceeded with exchange projects for students and artists. (mainly for Germany USA to Georgia)
• Planned events (concerts, private events, exchange of artists).
• Finding the sponsorships for events.