Tania Francis D'souza
Dubai,United Arab Emirates
Summary
Highly skilled professional with a strong ability to work under pressure and adapt to changing environments. Demonstrates advanced technology skills, motivated attitude, and exceptional teamwork abilities. Proven expertise in project management, multitasking, and time management. Excellent communication skills enhance collaboration and efficiency. Committed to leveraging these competencies to drive successful outcomes in future projects.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Admin Support
Vincitore Real Estate
Dubai
10.2023 - 01.2025
- Maintained and managed accurate records of material inventory, ensuring proper documentation and tracking for operational efficiency
- Oversaw and reconciled petty cash transactions, ensuring proper usage, accurate reporting, tracking and compliance with company policies
- Prepared, verified, and processed monthly invoices and billings, ensuring timely submissions and adherence to financial protocols
- Assisted in the preparation, review, and maintenance of lease-related documents during the initial stages, ensuring legal and regulatory compliance
- Supported payroll processing by managing employee data, verifying attendance records, and ensuring timely salary disbursements
- Provided administrative support in HR functions, including employee onboarding, maintaining personnel files, and coordinating recruitment processes
- Assisted in sourcing, purchasing, and managing procurement activities while maintaining vendor relationships and tracking purchase orders
- Maintained accurate records of company assets, tracking usage, and ensuring proper documentation for audits and inventory control
Administrator / Supervisor
Joy Bubble coffee shop LLC
Dubai
10.2022 - 10.2023
- Managed and supervised daily operations of the coffee shop, including scheduling, task delegation, and monitoring staff performance to ensure excellent customer service
- Maintained stock levels of coffee, food items, and supplies, ensuring timely procurement and minimizing wastage
- Ensured a high standard of customer satisfaction by addressing complaints, resolving issues, and promoting a welcoming atmosphere
- Handled daily cash flow, monitored sales transactions, and prepared financial reports, including cash reconciliation and bank deposits
- Ensured the coffee shop met health and safety regulations, maintaining cleanliness and hygiene in all areas
- Streamlined workflows to enhance operational efficiency, optimize staff productivity, and reduce downtime
- Assisted in implementing promotional campaigns and up-selling products to boost sales and customer engagement
- Coordinated with suppliers to manage orders, negotiate pricing, and maintain strong vendor relationships
Floor Supervisor
Holiday Inn-Jamawar Indian Restaurant
Salmiya
02.2017 - 06.2020
- Oversaw housekeeping staff on assigned floors, ensuring daily tasks were completed efficiently and to the highest standard
- Conducted thorough inspections of guest rooms and public areas to ensure cleanliness, proper maintenance, and compliance with hotel standards
- Responded promptly to guest requests and complaints, ensuring their needs were met and delivering an exceptional guest experience
- Monitored and maintained stock levels of cleaning supplies, linens, and guest amenities, ensuring timely restocking and minimal wastage
- Prepared and managed work schedules to ensure adequate staff coverage during peak and off-peak times
- Ensured adherence to health and safety standards, including cleanliness, hygiene, and fire safety regulations
- Coordinated with front desk, maintenance, and other departments to address guest concerns, maintenance issues, or special requests efficiently
Hostess
Holiday Inn-Jamawar Indian Restaurant
Salmiya
02.2014 - 02.2017
Receptionist
Aim's construction Pvt. Ltd
Mumbai
08.2010 - 12.2013
Hostess
The Avenue
Mumbai
05.2005 - 05.2010
Education
Diploma - Hospitality Management
Alison Academy
02.2022 - 02.2023
Skills
- Ability to Work Under Pressure
- Adaptability
- Advanced Technology Skills
- Motivated Attitude
- Teamwork Skills
- Project Management Skills
- Multitasking Skills
- Advanced Communication Skills
- Time Management Skills
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Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Konkani
Fluent
Personal Information
- Passport Number: V9814653
- Date of birth: 10/17/91
- Nationality: Indian
- Marital status: Single
Custom
- Listening to Music
- Cooking
- Travelling
- Watching Movies
Timeline
Admin Support
Vincitore Real Estate
10.2023 - 01.2025
Administrator / Supervisor
Joy Bubble coffee shop LLC
10.2022 - 10.2023
Diploma - Hospitality Management
Alison Academy
02.2022 - 02.2023
Floor Supervisor
Holiday Inn-Jamawar Indian Restaurant
02.2017 - 06.2020
Hostess
Holiday Inn-Jamawar Indian Restaurant
02.2014 - 02.2017
Receptionist
Aim's construction Pvt. Ltd
08.2010 - 12.2013
Hostess
The Avenue
05.2005 - 05.2010
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