Tania Makadsi
Doha ,Lebanon
Summary
Experienced professional specializing in customer service, executive support, and office operations management. Proficient in calendar management, international travel coordination, and effective communication with clients and stakeholders, enhancing organizational efficiency. Demonstrated ability in cross-functional collaboration and problem-solving in high-pressure environments, consistently delivering results. Focused on fostering teamwork and building trust while driving operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Executive assistant
Boston Consulting Group | BCG
Doha, Qatar
04.2024 - Current
- Managed priorities, calendars, and critical communications for multiple senior leaders in a demanding environment.
- Worked across global teams to facilitate smooth operations despite shifting demands.
- Executed complex international travel arrangements and expense management accurately.
- Maintained full productivity during delegation periods, building trust under pressure.
- As the Client Event Guru, i have partnered with the marketing team to oversee client event coordination, ensuring targeted invitations, smooth execution, and high-impact client engagement.
Administrative Associate
Ernst & Young PCC | EY
01.2020 - 04.2024
- Managed calendars, travel arrangements, and expenses for partners efficiently.
- Supported financial advisory team with presentations, drafts, and confidential research.
- Collaborated with facilities team to identify challenges and propose solutions during meetings.
- Coordinated event preparation with HR and facilitated onboarding processes for new joiners.
- Assisted HR in completing NSSF paperwork for new employees and proctored audit entrance exams.
- Liaised between external and internal teams to enhance communication effectiveness.
- Coordinated archiving system with dispatch team while maintaining accurate filing procedures.
- Organised team activities and outings as part of social committee involvement.
Executive Assistant
BDO Audit & Tax Services Firm
01.2019 - 01.2022
- Oversaw daily office operations, ensuring seamless workflow across departments and vendors.
- Managed executive calendars and meeting logistics with precision and discretion.
- Handled budget tracking, procurement, and vendor relations to maintain operational efficiency.
- Served as primary contact for auditors and external partners, facilitating smooth interactions.
Executive Assistant - Customer Relation Manager
STARCO, Urban Business Centre
01.2017 - 01.2019
- Managed relationships with high-profile tenants, supporting CEO in strategic and operational decisions.
- Served as primary liaison for tenants, coordinating with engineering, HR, legal, and maintenance teams.
- Led on-site visits to collect tenant feedback and resolve issues, ensuring consistent service quality.
- Translated communications in meetings with international clients, bridging Arabic and English-speaking stakeholders.
- Handled confidential documents with precision, contributing to smooth operations and tenant loyalty.
Education
Undergraduate - International Business Administration
University Of Nicosia
Nicosia CyprusSkills
- Executive support and calendar management
- International travel coordination
- Client and stakeholder communication
Customer service
- Cross-functional collaboration
- Office operations management
- Problem-solving under pressure
- Teamwork and trust-building
Certification
- What Great Looks Like” EA Workshop –The Performance Shift: Think
Differently, Achieve Together - BCG
- EA Workshop: The Performance Shift: Think Differently, Achieve Together - BCG
- Executive Leadership Skills – Certificate of Completion, Udemy
- Effective Time Management for Professionals – Udemy Course
- Introduction to Artificial Intelligence – Udemy Course
- Fundamentals of Corporate Strategy – Udemy Course
Languages
Arabic
Native
English
Fluent
Portuguese
Upper intermediate
Accomplishments
- Shukran Star Award – EY – For “Better Us” Belonging, Teaming & Inspiration
- Shukran Star Award – EY – For Innovation and Outstanding Contribution
References
References available upon request.
Timeline
Executive assistant
Boston Consulting Group | BCG
04.2024 - Current
Administrative Associate
Ernst & Young PCC | EY
01.2020 - 04.2024
Executive Assistant
BDO Audit & Tax Services Firm
01.2019 - 01.2022
Executive Assistant - Customer Relation Manager
STARCO, Urban Business Centre
01.2017 - 01.2019
Undergraduate - International Business Administration
University Of Nicosia
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