Tania Merlin

• Streamlined the Lead to order process through inbuilt system and organize customer information, and monitor sales performance.
• Maintain monthly forecast base on the volume contracts and call off's agreed between Doehler and customer-analysis on historical trends to attain accuracy
• Monitor forecast accuracy on a monthly basis as agreed on call off's
• Ensuring exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
• Working on estimated closing on a weekly basis to ensure the monthly sales is captured-coordination between Invoicing team , sales team and customers.
• Review Quotes,Creating Price agreements and Volume contracts getting the monthly call offs in a timely manner for the multiple deliveries throughout the year
• Analyzing LY sales vs CY sales-Identifying gaps and communicating to the sales team for potential business
• Reviewing seasonal demand materials and communicating to Sales
• Supply chain-Monitors orders and lead time to production liaising between customer service team to make sure shipments are within the call off's.
• Notifying BU and pricing managers to ensure a competitive price for not loosing business
• Payment follow ups and customer complaints
• Customer portfolio -GCC
• SAP

• Ensure & deliver against the annual communication plan which has the product road maps according to the market insights which is already set by the Principle
• Target setting-Regular and Promotional targets and category wise splits
• Reinforce right volume of stocks and communicating to the supply chain to plan for the seasonal calendars shared by each customer group
• Sharing the budget working with the principle for the approval
• Preparing the activation plans-customer wise/Outlet wise for selected SKU's within the promotional budget
• Prepaying monthly claim file and segregating them under the right project codes coordinating with Finance

(Role paused -MDLZ discontinued distribution agreement with NTDE)

• Preparing daily, monthly and yearly reports on the basis of sales-Client wise analysis, SKU wise, Month wise analysis.
• Channel wise-customer wise, Further breaking down into Category-Brand and SKU wise Sales analysis for different workings.
• Yearly-Monthly target setting Channel wise and TL wise from the shared Mars Periodical target source file.
• Implementing timely plans of Promotional activities/volume drive program (to meet the incremental target/progressive rebate set in BDA.
• Monitoring Expiries-Preparing Sales vs expiry reports to present before Principal, timely claim as with % agreed.
• Monitor In-house spends vs Supplier spends as a base for P&L analysis.
• Maintaining a budget tracker-Developed an automated effective excel dashboard to show actual spends vs targeted spends based on yearly target provided by Mars conjointly with their budget proposed.
• Timely submission of Principal-required reports on a 13-month on a year basis.

• Worked as a liaise with Imports, Local purchase & sales team.
• Monitoring the import quantities, stock on hand and upcoming shipments.
• Cost effective execution and timely approvals for Import quantities. (Considers shelf life and lead time).
• Analyze the sales and pressurize the sales team for their total involvement in stock movement.
• Anticipate research and report on future seasonal changes to the team and management.
• Monitoring near expiries and liquidation.
• Costing and Margin review.

• Analyze, report and review business and sales data on a daily basis to the Senior Management.-SAP exposure.
• Formulate monthly and quarterly target plans for the Sales Team.
• Customer communication and coordination with major retail groups
• Preparing Listing forms for Carrefour and ENOC, Ensuring new SKU's are placed in the market within the stipulated time-Preparing Listing tracker.
• Communications on the inventory levels and sending plans to arrange sufficient stocks for the locally procured items.
• Preparing Sales vs Expiry reports, taking calls on liquidating near expiry stocks.
• Developed and implemented an efficacious forecasting tool for the organization, to purchase and manage inventory levels for short shelf life Chilled food categories.
• Communicating to sales team on the promotional plans set by Trade Marketing team and ensuring it's implemented-Tracking the Promo set SKU's in values.