Tanios Mhanna
Dubai,United Arab Emirates
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bloomingdales
Dubai, UAE
10.2021 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
- Conducted market research to identify consumer requirements, habits and trends around specific products.
- Researched client base to understand customer needs and requirements.
- Scheduled appointments and meetings with clients and customers to discuss requirements and solutions.
Sales Associate
Massimo Dutti
Dubai, UAE
10.2018 - 08.2021
- Maintained records related to sales, returns and inventory availability.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Kept thorough product and service knowledge, demonstrating features on client request.
- Trained, mentored and supported junior sales.
Education
High School Diploma -
AUT
Beirut,Lebanon05-2019
Bachelor's degree - international business
SWISS SCHOOL OF MANAGEMENT
Dubai 12.2022 -
Skills
- Ul>
- Point of sale operation
- P>Cash Handling
- P>Multi-tasking strength
- P>Relationship building
- P>Professional demeanor
- P>Social perceptiveness
- Results-orientated
- Loss prevention
- Money handling
- Upselling expertise
- Self-motivated
- Results driven
- Customer service oriented
Languages
Arabic
Native
English
Fluent
Russian
Fluent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor's degree - international business
SWISS SCHOOL OF MANAGEMENT
12.2022 -
Sales Associate
Bloomingdales
10.2021 - Current
Sales Associate
Massimo Dutti
10.2018 - 08.2021
High School Diploma -
AUT
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