TANNI ROY CHOWDHURY
Bur Dubai,Dubai
Summary
Qualified Computer Science Engineer with hands-on experience as a Technical Project Coordinator, eager to contribute knowledge and skills to support an employer's mission while growing within the IT Industry. Multi-talented Project Coordinator skilled in managing diverse tasks within tight deadlines, blending analytical problem-solving with excellent communication, planning, and decision-making abilities. Detail-oriented and proactive, with three years of experience in technical project management, adept at overseeing project lifecycles and aligning deliverables with organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Project Coordinator
Sinevis Technologies LLC
Remote work
03.2022 - Current
- Project Management for Imperva clients North america and EMEA Regions
- Scheduling calls internally
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Kept customers informed and provided continual support by maintaining constant availability via phone for real-time updates and assistance.
- Designed project presentations and reports for executive teams.
- Chaired project governance reviews and resolved challenges.
- Upheld quality excellence by monitoring and correcting work, delivering projects on time and to meticulous standards.
- Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
- Preparing Weekly service report
- Determined project schedules and kept projects on track using proactive adjustments to workflow.
- Vendor Risk Assessment.
- Project management for Mango Cloud services launch
Project coordinator
Telephony Communication Technologies
Sharjah
01.2021 - 03.2022
- Executive Assistance of VP
- Organized and facilitated Board of Directors meetings, ensuring seamless logistics and comprehensive meeting materials.
- Provided dedicated support to the VP of Sales, managing calendars, screening calls, and meticulously preparing presentations and documentation.
- Generated detailed sales performance reports against budgets and pipelines for insightful analysis.
- Collaborated across departments on special projects, maintaining high standards of coordination and communication.
- Pre-Sales Coordinator
- Managed Zoho helpdesk solution, configuring essential workflows for service monitoring and customer satisfaction impact.
- Coordinated with multiple vendors for price quotations and finalized crucial documents like BOQ and SOW,deliverables and effort estimation (man days) for RFP responses.
- Prepared detailed monthly and quarterly reports tracking revenue, product demand, and resource utilization.
- Coordinate with Pre-sales engineers and customers for finalizing the BOQ, SOW, efforts estimation and handover to sales
- Upload tenants on the distributor portal for hand over to the purchase dept for processing the order
- Preparing monthly pre-sales report for deals registered, won and lost to track incoming revenue, product/service demand and resource utilization
- Preparing quarterly report for all upcoming service renewals and coordinating with Sales and Pre-sales teams for initiating customer communication
- Coordinate with customers to scheduling meetings with Sales/ Pre-sales teams
- Service Delivery Project Coordinator
- Maintaining and Monitoring Project Plans, Project Schedule, Engineer Schedule, Work Hours
- Ensuring Project deadlines are met
- Determining Project Changes
- Providing administrative support needed
- Undertaking project task as required
- Developing Project strategies
- Ensuring projects adhere to frame works and all documentation is maintained appropriate
- Assess project risk and provide solution where applicable
- Create project management calendar for fulfilling each goal and objectives
- Ensuring client needs are met as the project evolves
- Analyze risk and opportunities
- Monitor project progress and handle any issues that arise
- Prepared quotations, followed up on service renewals, and effectively liaised with Account Managers to ensure client needs were met throughout project
Management Trainee
Emerging World FZC
08.2020 - 01.2021
- Managing the client database
- Over 300 Customer calls per day, attending complaints and taking action
- Organizing all kinds of Marketing events
- Coordinating with sale dept in regard with any complaints
Education
Bachelor of Technology - Computer Science & Engineering
Assam Don Bosco University
AssamHigh School Diploma - Science ( PCMI )
Our Own English High School
Al Fujairah City, FujairahSkills
- Project Planning and Monitoring
- Administrative Support and Task Management
- Documentation and Adherence to Frameworks
- Client Management
- Stakeholder relationship management
- PowerPoint presentations
- Communication
- Hardworking
- Flexibility
- Teamwork
- Forward Thinking
- Presentation Skills
- Attentive learner
IT Skills
- Operating Systems
- Linux, Windows Server 2012R2, 2016
- RDBMS
- MySQL, Oracle
- Cloud
- Amazon AWS, VMware
- Network Security.
Accomplishments
- Fortinet Network Security Expert Certification NSE1 Network Security Associate Fortinet Network Security Expert Certification NSE2 Network Security Associate Fortinet Network Security Expert Certification NSE3 Network Security Associate Splunk 7.x Fundamentals Part 1 AWS Technical Professional
- AWS Cloud Practitioner Essentials (Second Edition)
- Aviatrix Certified Engineer Multi Cloud Networking Associate
- Diploma in Project Management from Alison
Certification
- Fortinet Network Security Expert Certification NSE1 Network Security Associate
- Fortinet Network Security Expert Certification NSE2 Network Security Associate
- Fortinet Network Security Expert Certification NSE3 Network Security Associate
- Splunk 7.x Fundamentals Part 1 AWS Technical Professional
- AWS Cloud Practitioner Essentials (Second Edition)
- Aviatrix Certified Engineer Multi Cloud Networking Associate.
- Diploma in Project Management from Alison
Languages
English
Fluent
Hindi
Fluent
Bengali
Native
Timeline
Technical Project Coordinator
Sinevis Technologies LLC
03.2022 - Current
Project coordinator
Telephony Communication Technologies
01.2021 - 03.2022
Management Trainee
Emerging World FZC
08.2020 - 01.2021
Bachelor of Technology - Computer Science & Engineering
Assam Don Bosco University
High School Diploma - Science ( PCMI )
Our Own English High School
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