TAPAS GHOSH
Sr. Microsoft Licensing Solutions Specialist
Abu Dhabi
Summary
Dynamic sales specialist with over 9 years of experience in the UAE, skilled in driving revenue growth for large system integrators through strategic planning and exceptional client relationship management. Proven track record of contributing to team success by fostering collaboration and adaptability while delivering measurable results. Renowned for reliability and the ability to excel in fast-paced environments, consistently exceeding performance expectations and enhancing client satisfaction. Committed to leveraging expertise to create impactful solutions that align with organizational goals.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Senior Licensing Sales Specialist
Bespin Global an E& Enterprise Company
06.2023 - Current
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Managed partner relationship translating to enhanced sales pipeline maximize revenue potential
- Focused customer engagement on Microsoft 365, Security, Copilot and Azure up-sell and increase 3rd party solution resell
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Successfully drover group top-line achievement with per personal year over year bottom line growth of 15%
Product Manager
E& Enterprise
10.2021 - 06.2023
- Managed full Microsoft partner relationship for e& enterprises
- Coordinated project planning and execution with team members and team leads.
- Deal designing with Vendor ensuring optimized SPIF and Funding programs
- Collaborated with sales, marketing, and support teams to drive topline and ensure securing investments form vendors.
- Developed comprehensive go-to-market strategies for Azure managed services and Security upsell
- Directed planning and budgeting efforts.
- Catered to a customer base of 500+ active customer base
Microsoft Licensing Sales Specialist
Crayon
05.2019 - 03.2020
- Increased sales revenue by developing and implementing strategic sales plans.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Preparation of Microsoft Agreements and Enrolments driving negotiations with Microsoft to get correct pricing and discounts
- Working with customers to get correct volumetric, scoping of bill of materials, working through commercial terms and conditions including tax and currency considerations
- Provide T-36 deliverables
- Grow the transactional software and cloud services pipeline
Microsoft Licensing and Sales Specialist
EMITAC Enterprise Solutions
04.2017 - Current
- Program Expertise for VL's in Academic, PS, Commercial and SMC Space.
- Program expertise in Open Value, Open Value Subscription, MPSA, CSP, Select Plus, EA, EAS etc.
- VLSC, MBS, Azure, O365, Dynamic 365 Portal Escalation Resolution
- Licensing Pre-Sales & Sizing (Cloud and On-prem)
- Sales Controlling and revenue allocation ensuring revenue recognition
- Developing connections and relations ships with Multiple Stake Holders (Project Managers, Sales Managers, local MS sales and LSS) ensuring smooth delivery of service.
- Market strategy & Competition Analysis
Associate Consultant Benchmarking (Global SD Team)
SoftwareONE
04.2015 - 04.2017
- As Associate Consultant Benchmarking
- Complete ownership of the Benchmarking process.
- Designing service framework and SOP documentation for processing and delivering requests to our global customers.
- Leading Stake holder meetings to update them on Changes introduced by Microsoft or any fluctuations in observable trends.
- Consulting on commercial software licensing models, contract optimization, global sourcing & negotiation strategy. Working with business and IT decision makers of our local and global clients
- MAS (Microsoft Advisory Services) support
Microsoft Operations Specialist (Global Team)
SoftwareONE
12.2013 - 04.2015
- Operations Specialist and customer lifecycle manager
- Creating agreements packages for customers and Ordering as per request for all Volume Licensing Programs types (Select, Select+, SPLA, EA, EA Subscription, Server & Cloud Agreements, MPSA, Open and Open Value)
- Utilizing MS Volume Licensing tool’s E-agreement, Explore.ms, MOET, POET, Partner Quote tool, Profiling Services
Analyst
FIS
09.2012 - 12.2013
Education
Bachelor’s in technology - Biotechnology
EIILM University
Sikkim, India06.2012
Skills
Partner relationship operations
Management of Partner billing
Focused expertise in CSP and EAs
Customer Success Management
Deal negotiation
Operational efficiency enhancement
Organizational strategy development
Effective contract negotiations
Certification
SAM 70-673 – Designing, Assessing, and Optimizing Software Asset Management (SAM) 2014
Personal Details
- Permanent Address: C-34 B Jain Colony, Vill. Barwala, Rohini, Delhi-39
- Dependents : 3 - Wife,Son,Mother
- Date of Birth : 18th November 1989
- Languages : English, Hindi, Bengali, Nepali
Timeline
Senior Licensing Sales Specialist
Bespin Global an E& Enterprise Company
06.2023 - Current
Product Manager
E& Enterprise
10.2021 - 06.2023
Microsoft Licensing Sales Specialist
Crayon
05.2019 - 03.2020
Microsoft Licensing and Sales Specialist
EMITAC Enterprise Solutions
04.2017 - Current
Associate Consultant Benchmarking (Global SD Team)
SoftwareONE
04.2015 - 04.2017
Microsoft Operations Specialist (Global Team)
SoftwareONE
12.2013 - 04.2015
Analyst
FIS
09.2012 - 12.2013
Bachelor’s in technology - Biotechnology
EIILM University